OKTA teams have validated that Microsoft's fix, along with rebooting your machine, will successfully resolve the issue and restore full functionality for impacted users. All services are now operational.
Posted Oct 16, 2025 - 22:46 BST
Monitoring
OKTA's third-party vendor, Microsoft, has successfully deployed a critical hotfix, and service stability has been confirmed on their end. To fully implement the resolution, impacted customers are required to perform a system restart. While service is restored, OKTA are now engaged in continuous, high-priority communication with the third-party provider to implement and validate a permanent, long-term solution. We will continue to closely monitor the situation and will post any additional information, including any future required user actions, as soon as it becomes available.
Posted Oct 16, 2025 - 04:20 BST
Identified
While OKTA's third-party provider is actively addressing the issue on their side, you may continue to experience intermittent errors and service unavailability. OKTA are monitoring the situation closely and will send out another update immediately once they receive concrete steps or a timeline for the fix from their third-party provider. We will provide a further update in 2 hours or as soon as one becomes available.
Posted Oct 15, 2025 - 21:17 BST
Update
OKTA are investigating issues with their authentication service that is causing intermittent login problems with OktaVerify. Their initial findings suggest a conflict related to a recently installed third-party patch. Their team is actively working to gather more details, and we will provide updates in the next 30 minutes.
Posted Oct 15, 2025 - 19:46 BST
Investigating
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Posted Oct 15, 2025 - 19:43 BST
This incident affected: Ciptex Cloud (Ciptex NOC General Notifications).