Twilio - Elevated Stir/Shaken signing failure for calls

Incident Report for Ciptex

Resolved

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Posted Oct 26, 2025 - 17:09 GMT

Update

Twilio are experiencing elevated stir/shaken failure for calls. Twilio engineers are working to resolve the issue. We will provide another update as soon as more information becomes available.

Posted Oct 26, 2025 - 17:05 GMT

Investigating

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Posted Oct 26, 2025 - 17:02 GMT

This incident affected: Twilio (Twilio Client Web).