Twilio - SMS Delivery Failures in United Kingdom of Great Britain and Northern Ireland

Incident Report for Ciptex

Resolved

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Posted Sep 30, 2025 - 20:26 BST

Update

Twilio are experiencing SMS delivery failures in United Kingdom of Great Britain and Northern Ireland. Twilio engineers are working with their carrier partner to resolve the issue. We expect to provide another update as soon as more information becomes available.

Posted Sep 30, 2025 - 17:55 BST

Investigating

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Posted Sep 30, 2025 - 17:53 BST

This incident affected: Twilio (Twilio SMS, Europe).