Twilio - Function Invocations API Degraded, Functions Invocations Can Fail With 500 Error

Incident Report for Ciptex

Resolved

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Posted Oct 06, 2025 - 16:50 BST

Monitoring

Twilio engineers are observing improvement for the service interruption with the Function Invocations API, where function invocations can fail with a 500 error. They expect to provide another update in 30 minutes or as soon as more information becomes available.
Posted Oct 06, 2025 - 15:55 BST

Update

Twilio engineers are investigating a service interruption with the Function Invocations API, Functions invocations can fail with 500 error. They expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 06, 2025 - 15:42 BST

Investigating

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Posted Oct 06, 2025 - 15:36 BST
This incident affected: Twilio (Twilio Functions).