Monitoring - Twilio are observing recovery in SMS delivery delays when sending messages to Telefonica O2 Network in Germany. Twilio will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
May 17, 2024 - 09:08 BST
Investigating - Twilio is experiencing SMS delivery delays when sending messages to Telefonica O2 network in Germany. Twilio engineers are working with their carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.
May 17, 2024 - 02:11 BST
Twilio Degraded Performance
Twilio Messaging Channels Operational
Twilio Notify Operational
Twilio Live Operational
Twilio Sync Operational
Twilio TwiML Bins Operational
Twilio SMS, Europe Operational
Twilio Assets Operational
Twilio SMS Degraded Performance
Twilio Functions Operational
Twilio Studio Operational
Twilio Speech Recognition Operational
Twilio Voice Insights Operational
Twilio TwiML Operational
Twilio Recording Transcriptions Operational
Twilio TaskRouter Operational
Twilio Flex Application Platform Operational
Twilio Programmable Chat Operational
Twilio Phone Numbers Operational
Twilio Text-to-Speech Operational
Twilio Queue Operational
Twilio Recording Operational
Twilio Conference Operational
Twilio Client Mobile Operational
Twilio Client Web Operational
Twilio SIP Interface Operational
Twilio Elastic SIP Trunking Operational
Twilio PSTN Operational
Twilio Proxy Operational
Twilio Go Rooms Operational
Twilio Network Traversal Service Operational
Twilio Flex Insights Operational
Twilio Compositions Operational
Twilio Voice, North America Operational
Twilio Voice, Latin America Operational
Twilio Voice, APAC Operational
Twilio Recordings Operational
Twilio Peer-to-Peer Rooms Operational
Twilio Group Rooms Operational
Twilio Messaging Insights Operational
Twilio Conversations Operational
Twilio SMS, Europe Operational
Twilio AutoPilot Operational
Twilio Voice, Europe Under Maintenance
Twilio Voice, Middle East & Africa Operational
Twilio Console Operational
Twilio REST API Operational
Twilio Authy 2FA Operational
Twilio Event Stream Operational
RACE API Operational
90 days ago
100.0 % uptime
Today
Ciptex Zendesk API Operational
90 days ago
100.0 % uptime
Today
Ciptex Email API Operational
90 days ago
100.0 % uptime
Today
Ciptex Form API Operational
90 days ago
100.0 % uptime
Today
Ciptex AI API Operational
90 days ago
100.0 % uptime
Today
Ciptex OpenWrks API Operational
90 days ago
100.0 % uptime
Today
Ciptex Video API Operational
90 days ago
100.0 % uptime
Today
RACE Schedule API Operational
90 days ago
100.0 % uptime
Today
RACE Plugin API Operational
90 days ago
100.0 % uptime
Today
RACE Blacklist API Operational
90 days ago
100.0 % uptime
Today
RACE Directory API Operational
90 days ago
100.0 % uptime
Today
RACE Outcome API Operational
90 days ago
100.0 % uptime
Today
RACE Queue Management API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud Operational
90 days ago
100.0 % uptime
Today
Agent Assisted Payments DTMF Operational
90 days ago
100.0 % uptime
Today
Secure Payment Links Operational
90 days ago
100.0 % uptime
Today
Ciptex Cloud Operational
90 days ago
100.0 % uptime
Today
Ciptex CDN Operational
90 days ago
100.0 % uptime
Today
Ciptex Telephony Network Operational
90 days ago
100.0 % uptime
Today
Ciptex NOC General Notifications Operational
Legacy ? Operational
Twilio RACE / Flex Operational
Twilio Programmable Voice PSTN Operational
Twilio Programmable Messaging Operational
ZenDesk Integration ? Operational
Twilio Segment Operational
Twilio Programmable Video Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 17, 2024

Unresolved incident: Twilio - SMS delivery delay to Telefonica O2 network in Germany.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Resolved - This incident has been resolved.
May 10, 21:28 BST
Investigating - Twilio has become aware of a potential issue with Customers using Event streams without advanced insights features stopped receiving data. Their engineering team has been alerted and is actively investigating. They will update as soon as more information becomes available.
May 10, 19:19 BST
Resolved - This incident has been resolved.
May 10, 21:27 BST
Monitoring - Twilio has started seeing recovery in the incident where calls to a subset of Thailand numbers were failing. Their engineers will keep monitoring the situation and provide another update in 2 hours.
May 10, 19:20 BST
Update - Twilio is still investigating this issue and expects to provide another update in 4 hours or as soon as possible.
May 10, 17:22 BST
Update - Twilio continues to investigate the issue with the help of their carrier partners. They expect to provide another update in 2 hours or as soon as more information becomes available.
May 10, 15:31 BST
Investigating - Twilio has become aware of a potential issue with inbound call failures to a subset of Thailand numbers. Their engineering team has been alerted and is actively investigating. They will update as soon as more information becomes available.
May 10, 14:35 BST
May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024
Resolved - This incident has been resolved.
May 6, 15:17 BST
Monitoring - Twilio is seeing recovery in the call quality issue. They will keep monitoring the situation and will provide another update soon.
May 6, 12:15 BST
Identified - Twilio is observing quality issues on inbound calls from a number of European countries to a subset of Twilio numbers. Their engineers are working to fix the issue and will provide another update in 2 hours or as soon as possible.
May 6, 10:20 BST
Investigating - Twilio is observing high packet loss on calls made to European destinations. Their Engineering Team is actively working on it. They will provide another update in 1 hour or as soon as more information becomes available.
May 6, 09:05 BST
May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024
Resolved - This issue has been resolved.
May 3, 15:52 BST
Investigating - Twilio Engineers are investigating an issue where the Studio Flows can't load data or logs. They will provide an update in 1 hour or as soon as more information becomes available.
May 3, 14:39 BST