Ciptex Limited

Partially Degraded Service

About This Site

Welcome to the Ciptex status page. Here you'll find real-time updates on the availability and performance of our platform and services. If you experience any issues, please contact our support team. Subscribe to updates to be notified of any incidents or scheduled maintenance.

Twilio Operational
90 days ago
99.99 % uptime
Today
Twilio Messaging Channels Operational
90 days ago
100.0 % uptime
Today
Twilio Sync Operational
90 days ago
100.0 % uptime
Today
Twilio TwiML Bins Operational
90 days ago
100.0 % uptime
Today
Twilio SMS, Europe Operational
90 days ago
99.99 % uptime
Today
Twilio Assets Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
Twilio Functions Operational
90 days ago
100.0 % uptime
Today
Twilio Studio Operational
90 days ago
100.0 % uptime
Today
Twilio Speech Recognition Operational
90 days ago
100.0 % uptime
Today
Twilio Voice Insights Operational
90 days ago
100.0 % uptime
Today
Twilio TwiML Operational
90 days ago
100.0 % uptime
Today
Twilio Recording Transcriptions Operational
90 days ago
100.0 % uptime
Today
Twilio TaskRouter Operational
90 days ago
100.0 % uptime
Today
Twilio Flex Application Platform Operational
90 days ago
100.0 % uptime
Today
Twilio Phone Numbers Operational
90 days ago
100.0 % uptime
Today
Twilio Text-to-Speech Operational
90 days ago
100.0 % uptime
Today
Twilio Queue Operational
90 days ago
100.0 % uptime
Today
Twilio Recording Operational
90 days ago
100.0 % uptime
Today
Twilio Conference Operational
90 days ago
100.0 % uptime
Today
Twilio Client Web Operational
90 days ago
100.0 % uptime
Today
Twilio SIP Interface Operational
90 days ago
100.0 % uptime
Today
Twilio Elastic SIP Trunking Operational
Twilio PSTN Operational
Twilio Proxy Operational
Twilio Go Rooms Operational
Twilio Network Traversal Service Operational
Twilio Flex Insights Operational
Twilio Compositions Operational
Twilio Voice, North America Operational
Twilio Voice, Latin America Operational
Twilio Voice, APAC Operational
Twilio Recordings Operational
Twilio Peer-to-Peer Rooms Operational
Twilio Group Rooms Operational
Twilio Messaging Insights Operational
Twilio Conversations Operational
Twilio SMS, Europe Operational
Twilio Voice, Europe Operational
Twilio Voice, Middle East & Africa Operational
Twilio Console Operational
Twilio REST API Operational
Twilio Authy 2FA Operational
Twilio Event Stream Operational
Twilio Verify Operational
Twilio Flex Conversations Operational
Twilio Flex Programmable Chat Operational
Twilio Flex Programmable Voice Operational
Twilio Flex Plugins Operational
Twilio Flex Queue Stats Operational
Twilio Flex Agent Desktop Operational
Twilio Flex Routing Operational
Twilio Intelligence Operational
Twilio Event Streams Operational
Twilio PROGRAMMABLE CHAT Operational
Twilio Voice REST API Operational
Twilio Messaging Services Operational
Twilio ConversationRelay Operational
Race Engage Operational
90 days ago
100.0 % uptime
Today
Ciptex Zendesk API Operational
90 days ago
100.0 % uptime
Today
Ciptex Email API Operational
90 days ago
100.0 % uptime
Today
Ciptex Form API Operational
90 days ago
100.0 % uptime
Today
Ciptex AI API Operational
90 days ago
100.0 % uptime
Today
Ciptex OpenWrks API Operational
90 days ago
100.0 % uptime
Today
Ciptex Video API Operational
90 days ago
100.0 % uptime
Today
Race Schedule API Operational
90 days ago
100.0 % uptime
Today
Race Plugin API Operational
90 days ago
100.0 % uptime
Today
Race Blacklist API Operational
90 days ago
100.0 % uptime
Today
Race Directory API Operational
90 days ago
100.0 % uptime
Today
Race Outcome API Operational
90 days ago
100.0 % uptime
Today
Race Queue Management API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud API Operational
90 days ago
100.0 % uptime
Today
Race ESign Operational
90 days ago
100.0 % uptime
Today
Race AI (Grammer) Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud Operational
90 days ago
100.0 % uptime
Today
Agent Assisted Payments DTMF Operational
90 days ago
100.0 % uptime
Today
Secure Payment Links Operational
90 days ago
100.0 % uptime
Today
Ciptex Cloud Degraded Performance
90 days ago
100.0 % uptime
Today
Ciptex CDN Operational
90 days ago
100.0 % uptime
Today
Ciptex Telephony Network Operational
90 days ago
100.0 % uptime
Today
Ciptex NOC General Notifications Degraded Performance
Legacy Operational
Twilio RACE / Flex Operational
Twilio Programmable Voice PSTN Operational
Twilio Programmable Messaging Operational
ZenDesk Integration Operational
Twilio Segment Operational
Twilio Programmable Video Operational
SendGrid Operational
90 days ago
100.0 % uptime
Today
SendGrid API Operational
90 days ago
100.0 % uptime
Today
SendGrid SMTP Operational
90 days ago
100.0 % uptime
Today
SendGrid Email Activity Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
90 days ago
100.0 % uptime
Today
SendGrid API v2 Operational
90 days ago
100.0 % uptime
Today
SendGrid Event Webhook Operational
90 days ago
100.0 % uptime
Today
SendGrid Parse API Operational
90 days ago
100.0 % uptime
Today
Spoke Phone Operational
90 days ago
100.0 % uptime
Today
Spoke Phone Operational
90 days ago
100.0 % uptime
Today
Cloudflare Operational
90 days ago
99.99 % uptime
Today
Cloudflare Dashboard Operational
90 days ago
99.99 % uptime
Today
Cloudflare Manchester, United Kingdom - (MAN) Operational
90 days ago
99.94 % uptime
Today
Cloudflare API Operational
90 days ago
100.0 % uptime
Today
Cloudflare API Shield Operational
90 days ago
100.0 % uptime
Today
Cloudflare Containers Operational
90 days ago
100.0 % uptime
Today
Cloudflare DNS Root Servers Operational
90 days ago
100.0 % uptime
Today
Cloudflare Gateway Operational
90 days ago
100.0 % uptime
Today
Cloudflare Load Balancing and Monitoring Operational
90 days ago
99.98 % uptime
Today
Cloudflare Network Operational
90 days ago
100.0 % uptime
Today
Cloudflare London, United Kingdom - (LHR) Operational
90 days ago
100.0 % uptime
Today
Cloudflare Cloud Network Interconnect (CNI) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 5, 2026

No incidents reported today.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Apr 2, 09:29 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Apr 2, 09:10 BST
Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Mar 30, 15:37 BST
Monitoring - Flex Insight is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Mar 30, 15:09 BST
Update - Twilio engineers have identified an issue with Flex Insights – Playback failing for external recordings and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 30, 14:53 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Mar 30, 14:50 BST
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Mar 26, 13:07 GMT
Monitoring - Twilio are seeing recovery in the issue where saving Video Recordings would fail when Room names contained Unicode characters. Twilio have implemented a fix and is currently monitoring service stability to ensure a full recovery for all new recordings. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 26, 12:39 GMT
Update - Twilio are investigating an issue where saving Video Recordings fails when the associated Room names contain Unicode characters. The Twilio engineering team is currently working to identify the root cause. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 11:31 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Mar 26, 11:29 GMT
Mar 25, 2026
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Mar 25, 12:06 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Mar 25, 11:41 GMT
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Mar 25, 10:31 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Mar 25, 10:28 GMT
Mar 24, 2026

No incidents reported.

Mar 23, 2026
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Mar 23, 12:57 GMT
Update - Twilio customers may be experiencing intermittent authentication failures when attempting to access Twilio Flex. Twilio engineers have been alerted and are actively working to identify the root cause. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 23, 11:57 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Mar 23, 11:51 GMT
Mar 22, 2026

No incidents reported.