Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
Twilio Degraded Performance
90 days ago
99.99 % uptime
Today
Twilio Messaging Channels Operational
90 days ago
100.0 % uptime
Today
Twilio Sync Operational
90 days ago
100.0 % uptime
Today
Twilio TwiML Bins Operational
90 days ago
100.0 % uptime
Today
Twilio SMS, Europe Degraded Performance
90 days ago
100.0 % uptime
Today
Twilio Assets Operational
90 days ago
99.99 % uptime
Today
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
Twilio Functions Operational
90 days ago
99.99 % uptime
Today
Twilio Studio Operational
90 days ago
100.0 % uptime
Today
Twilio Speech Recognition Operational
90 days ago
100.0 % uptime
Today
Twilio Voice Insights Operational
90 days ago
100.0 % uptime
Today
Twilio TwiML Operational
90 days ago
100.0 % uptime
Today
Twilio Recording Transcriptions Operational
90 days ago
100.0 % uptime
Today
Twilio TaskRouter Operational
90 days ago
100.0 % uptime
Today
Twilio Flex Application Platform Operational
90 days ago
100.0 % uptime
Today
Twilio Phone Numbers Operational
90 days ago
100.0 % uptime
Today
Twilio Text-to-Speech Operational
90 days ago
100.0 % uptime
Today
Twilio Queue Operational
90 days ago
100.0 % uptime
Today
Twilio Recording Operational
90 days ago
100.0 % uptime
Today
Twilio Conference Operational
90 days ago
100.0 % uptime
Today
Twilio Client Web Operational
90 days ago
100.0 % uptime
Today
Twilio SIP Interface Operational
90 days ago
100.0 % uptime
Today
Twilio Elastic SIP Trunking Operational
Twilio PSTN Operational
Twilio Proxy Operational
Twilio Go Rooms Operational
Twilio Network Traversal Service Operational
Twilio Flex Insights Under Maintenance
Twilio Compositions Operational
Twilio Voice, North America Operational
Twilio Voice, Latin America Operational
Twilio Voice, APAC Operational
Twilio Recordings Operational
Twilio Peer-to-Peer Rooms Operational
Twilio Group Rooms Degraded Performance
Twilio Messaging Insights Operational
Twilio Conversations Operational
Twilio SMS, Europe Degraded Performance
Twilio Voice, Europe Operational
Twilio Voice, Middle East & Africa Operational
Twilio Console Operational
Twilio REST API Operational
Twilio Authy 2FA Operational
Twilio Event Stream Operational
Twilio Verify Operational
Twilio Flex Conversations Operational
Twilio Flex Programmable Chat Operational
Twilio Flex Programmable Voice Operational
Twilio Flex Plugins Under Maintenance
Twilio Flex Queue Stats Operational
Twilio Flex Agent Desktop Operational
Twilio Flex Routing Operational
Twilio Intelligence Operational
Twilio Event Streams Operational
Twilio PROGRAMMABLE CHAT Operational
Twilio Voice REST API Operational
Twilio Messaging Services Operational
Twilio ConversationRelay Operational
Race Engage Operational
90 days ago
100.0 % uptime
Today
Ciptex Zendesk API Operational
90 days ago
100.0 % uptime
Today
Ciptex Email API Operational
90 days ago
100.0 % uptime
Today
Ciptex Form API Operational
90 days ago
100.0 % uptime
Today
Ciptex AI API Operational
90 days ago
100.0 % uptime
Today
Ciptex OpenWrks API Operational
90 days ago
100.0 % uptime
Today
Ciptex Video API Operational
90 days ago
100.0 % uptime
Today
Race Schedule API Operational
90 days ago
100.0 % uptime
Today
Race Plugin API Operational
90 days ago
100.0 % uptime
Today
Race Blacklist API Operational
90 days ago
100.0 % uptime
Today
Race Directory API Operational
90 days ago
100.0 % uptime
Today
Race Outcome API Operational
90 days ago
100.0 % uptime
Today
Race Queue Management API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud API Operational
90 days ago
100.0 % uptime
Today
Race ESign Operational
90 days ago
100.0 % uptime
Today
Race AI (Grammer) Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud Operational
90 days ago
100.0 % uptime
Today
Agent Assisted Payments DTMF Operational
90 days ago
100.0 % uptime
Today
Secure Payment Links Operational
90 days ago
100.0 % uptime
Today
Ciptex Cloud Operational
90 days ago
100.0 % uptime
Today
Ciptex CDN Operational
90 days ago
100.0 % uptime
Today
Ciptex Telephony Network Operational
90 days ago
100.0 % uptime
Today
Ciptex NOC General Notifications Operational
Legacy ? Operational
Twilio RACE / Flex Operational
Twilio Programmable Voice PSTN Operational
Twilio Programmable Messaging Operational
ZenDesk Integration ? Operational
Twilio Segment Operational
Twilio Programmable Video Operational
SendGrid Operational
90 days ago
100.0 % uptime
Today
SendGrid API Operational
90 days ago
100.0 % uptime
Today
SendGrid SMTP Operational
90 days ago
100.0 % uptime
Today
SendGrid Email Activity Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
90 days ago
100.0 % uptime
Today
SendGrid API v2 Operational
90 days ago
100.0 % uptime
Today
SendGrid Event Webhook Operational
90 days ago
100.0 % uptime
Today
SendGrid Parse API Operational
90 days ago
100.0 % uptime
Today
Spoke Phone Operational
90 days ago
100.0 % uptime
Today
Spoke Phone Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 27, 2025
Yousign - Products V2 & V3 degradation impacting applications and API
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 27, 11:05 GMT
Monitoring - Since 09:10 (CET), all services have returned to normal functionality, the delay has been recovered.

Yousign Engineering teams are now analysing the root cause of the incident. At this stage, the issue appears to be linked to an impact on their provider’s infrastructure. They will conduct a joint analysis with their provider to confirm and understand the sequence of events.

This incident remains in active monitoring.
Nov 27, 08:36 GMT
Update - Since 08:36 (CET), access to Yousign products v2 and v3 has been degraded, affecting both the applications and the API. This may subsequently impact your current service.

Yousign engineering teams are actively investigating to identify the root cause and restore normal service as quickly as possible.

We will provide updates as the situation evolves.
Nov 27, 08:02 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Nov 27, 07:54 GMT
Nov 26, 2025

No incidents reported.

Nov 25, 2025
Twilio - On Call Engineers are Investigating an Issue with Flex Instances
Resolved - The issue with the Flex customers being unable to connect has been resolved. Flex services are operating normally at this time.
Nov 25, 21:48 GMT
Update - Twilio continue to observe recovery and their engineering teams are closely monitoring to ensure recovery is sustained and systems remain stable. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 25, 18:21 GMT
Monitoring - Twilio engineering team has identified the issue and fixed it and we are currently observing positive signs of recovery. They are continuing to monitor the system closely to ensure stability over the next 4 hours. During this time, some customers may experience session logouts. If this occurs, please log back in. We do not anticipate any additional errors. We expect to provide another update in 2 hours or as soon as more information becomes available
Nov 25, 16:46 GMT
Identified - Twilio engineers have identified the issue impacting Flex customers. This issue would result in customers being unable to login to Flex. They may also experience web socket connection errors, or customers could have seen the following error: ‘We have detected a problem with the service’. Their engineering teams are actively working to restore full service as quickly as possible. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Nov 25, 15:42 GMT
Update - Twilio are currently investigating an issue impacting multiple Flex customers who are unable to connect to Twilio servers. Twilio engineering teams are actively working to identify the root cause and restore full service as quickly as possible. We understand the critical nature of this disruption and apologise for the inconvenience.
Nov 25, 15:00 GMT
Update - Twilio engineering team is actively investigating an issue with Flex Instances and Taskrouter. We will provide another update in 1 hour or as soon as we have additional information.
Nov 25, 14:49 GMT
Update - Twilio monitoring systems have detected a potential issue with Flex instances. Twilio engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 25, 14:38 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Nov 25, 14:33 GMT
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
Webhook Response Error Code 15000
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 20, 23:27 GMT
Monitoring - Twilio engineers have deployed a fix and are monitoring performance. Please note that this issue impacted webhook responses and did not impact Voice calls. Twilio is hoping to provide next update in 30 minutes.
Nov 20, 23:02 GMT
Update - We are continuing to investigate this issue.
Nov 20, 22:56 GMT
Investigating - We are currently aware of issues affecting inbound and outbound call handling for customers using Twilio Voice. Calls may fail, and webhook requests may return error code 15000. This issue originates from Twilio’s platform and is actively being investigated on their side.

Our systems are operating normally, but affected workflows may experience disruptions due to Twilio’s degraded service. We will provide updates as more information becomes available.
Nov 20, 22:52 GMT
Nov 19, 2025

No incidents reported.

Nov 18, 2025
Twilio and Sendgrid Users Experiencing Issues With Login
Resolved - Login to the Twilio Console is now restored. Any customers receiving a login error should refresh their browser session to proceed. The Authy.com webpage was unavailable during this incident and is now accessible. The Authy API was not impacted during this incident.
Nov 18, 16:20 GMT
Investigating - Twilio engineers are investigating an issue where Twilio and SendGrid users are experiencing issues with login. They expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 18, 13:54 GMT
Investigating a Potential Issue
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 18, 13:51 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Nov 18, 13:51 GMT
Twilio - Dual Channel Conference Recording Failure in IE Region
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 18, 00:18 GMT
Update - We are continuing to investigate this issue.
Nov 17, 23:35 GMT
Investigating - Twilio is investigating a potential issue with dual channel conference recording failing in IE1 region. They expect to provide another update in 1 hours or as soon as more information becomes available
Nov 17, 23:31 GMT
Nov 17, 2025
Twilio -UK API Errors
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 17, 07:40 GMT
Update - Twilio engineers are investigating an issue with UK API Errors and are working to deploy a fix. We expect to provide another update as soon as more information becomes available.
Nov 16, 22:43 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Nov 16, 22:41 GMT
Nov 16, 2025
Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Twilio - Flex Insights Outage
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 13, 14:19 GMT
Monitoring - Flex Insights Historical Reporting platform is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Nov 13, 14:02 GMT
Update - Twilio are currently experiencing an outage with Flex Insights due to an issue with their BI vendor. We will provide further updates in 1 hour or as they become available.
Nov 13, 13:19 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Nov 13, 13:16 GMT
← Incident History Powered by Atlassian Statuspage