Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
Twilio Under Maintenance
90 days ago
99.99 % uptime
Today
Twilio Messaging Channels Operational
90 days ago
99.99 % uptime
Today
Twilio Notify Operational
90 days ago
100.0 % uptime
Today
Twilio Live Operational
90 days ago
100.0 % uptime
Today
Twilio Sync Operational
90 days ago
100.0 % uptime
Today
Twilio TwiML Bins Operational
90 days ago
100.0 % uptime
Today
Twilio SMS, Europe Under Maintenance
90 days ago
100.0 % uptime
Today
Twilio Assets Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
Twilio Functions Operational
90 days ago
100.0 % uptime
Today
Twilio Studio Operational
90 days ago
100.0 % uptime
Today
Twilio Speech Recognition Operational
90 days ago
100.0 % uptime
Today
Twilio Voice Insights Operational
90 days ago
100.0 % uptime
Today
Twilio TwiML Operational
90 days ago
100.0 % uptime
Today
Twilio Recording Transcriptions Operational
90 days ago
100.0 % uptime
Today
Twilio TaskRouter Operational
90 days ago
100.0 % uptime
Today
Twilio Flex Application Platform Operational
90 days ago
100.0 % uptime
Today
Twilio Programmable Chat Operational
90 days ago
100.0 % uptime
Today
Twilio Phone Numbers Operational
90 days ago
100.0 % uptime
Today
Twilio Text-to-Speech Operational
90 days ago
100.0 % uptime
Today
Twilio Queue Operational
90 days ago
100.0 % uptime
Today
Twilio Recording Operational
90 days ago
100.0 % uptime
Today
Twilio Conference Operational
90 days ago
100.0 % uptime
Today
Twilio Client Mobile Operational
90 days ago
100.0 % uptime
Today
Twilio Client Web Operational
90 days ago
100.0 % uptime
Today
Twilio SIP Interface Operational
90 days ago
100.0 % uptime
Today
Twilio Elastic SIP Trunking Operational
Twilio PSTN Operational
Twilio Proxy Operational
Twilio Go Rooms Operational
Twilio Network Traversal Service Operational
Twilio Flex Insights Operational
Twilio Compositions Operational
Twilio Voice, North America Operational
Twilio Voice, Latin America Operational
Twilio Voice, APAC Operational
Twilio Recordings Operational
Twilio Peer-to-Peer Rooms Operational
Twilio Group Rooms Operational
Twilio Messaging Insights Operational
Twilio Conversations Operational
Twilio SMS, Europe Under Maintenance
Twilio AutoPilot Operational
Twilio Voice, Europe Operational
Twilio Voice, Middle East & Africa Operational
Twilio Console Operational
Twilio REST API Operational
Twilio Authy 2FA Operational
Twilio Event Stream Operational
Twilio Verify Operational
Twilio Flex Conversations Operational
Twilio Flex Programmable Chat Operational
Twilio Flex Programmable Voice Operational
Twilio Flex Plugins Operational
Twilio Flex Queue Stats Operational
Twilio Flex Agent Desktop Operational
Twilio Flex Routing Operational
Twilio Intelligence Operational
RACE API Operational
90 days ago
100.0 % uptime
Today
Ciptex Zendesk API Operational
90 days ago
100.0 % uptime
Today
Ciptex Email API Operational
90 days ago
100.0 % uptime
Today
Ciptex Form API Operational
90 days ago
100.0 % uptime
Today
Ciptex AI API Operational
90 days ago
100.0 % uptime
Today
Ciptex OpenWrks API Operational
90 days ago
100.0 % uptime
Today
Ciptex Video API Operational
90 days ago
100.0 % uptime
Today
RACE Schedule API Operational
90 days ago
100.0 % uptime
Today
RACE Plugin API Operational
90 days ago
100.0 % uptime
Today
RACE Blacklist API Operational
90 days ago
100.0 % uptime
Today
RACE Directory API Operational
90 days ago
100.0 % uptime
Today
RACE Outcome API Operational
90 days ago
100.0 % uptime
Today
RACE Queue Management API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud Operational
90 days ago
100.0 % uptime
Today
Agent Assisted Payments DTMF Operational
90 days ago
100.0 % uptime
Today
Secure Payment Links Operational
90 days ago
100.0 % uptime
Today
Ciptex Cloud Operational
90 days ago
100.0 % uptime
Today
Ciptex CDN Operational
90 days ago
100.0 % uptime
Today
Ciptex Telephony Network Operational
90 days ago
100.0 % uptime
Today
Ciptex NOC General Notifications Operational
Legacy ? Operational
Twilio RACE / Flex Operational
Twilio Programmable Voice PSTN Operational
Twilio Programmable Messaging Operational
ZenDesk Integration ? Operational
Twilio Segment Operational
Twilio Programmable Video Operational
SendGrid Operational
90 days ago
99.99 % uptime
Today
SendGrid API Operational
90 days ago
99.98 % uptime
Today
SendGrid SMTP Operational
90 days ago
100.0 % uptime
Today
SendGrid Email Activity Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
90 days ago
100.0 % uptime
Today
SendGrid API v2 Operational
90 days ago
100.0 % uptime
Today
SendGrid Event Webhook Operational
90 days ago
100.0 % uptime
Today
SendGrid Parse API Operational
90 days ago
99.99 % uptime
Today
Spoke Phone Operational
90 days ago
100.0 % uptime
Today
Spoke Phone Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025
Twilio - Intermittent Programmable Voice Outages Impacting Calls and Flex
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Apr 1, 07:32 BST
Update - Flex and Programmable Voice continues to operate normally. Twilio will continue to monitor for system stability. We will provide another update in 4 hours or as soon as further information becomes available.
Mar 31, 22:32 BST
Monitoring - Flex and Programmable Voice are now operating normally. Twilio will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Mar 31, 19:38 BST
Update - We are continuing to work on a fix for this issue.
Mar 31, 18:39 BST
Update - Twilio continues scaling up systems and deploying new hosts in order to ease customer issues. Customers may still see issues with Flex and Programmable Voice. We will update in 1 hour or as soon as more information becomes available.
Mar 31, 18:38 BST
Identified - Twilio has Identified the issue and is scaling up systems and deployed new hosts in order to ease customer issues. Customers may still see issues with Flex and Programmable Voice. We will update in 30 mins or as soon as we have more information.
Mar 31, 18:11 BST
Update - We are continuing to investigate this issue.
Mar 31, 17:48 BST
Update - Twilio is aware of an issue impacting Flex and Programmable Voice. They have assembled triage teams and are investigating. Customers will experience issues with Flex and Programmable Voice.
Mar 31, 17:45 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Mar 31, 17:43 BST
Mar 31, 2025
Twilio - Increased Error Rate Across Multiple Twilio Products
Resolved - Programmable Messaging Insights and Programmable Voice Insights are now operating normally.
Mar 31, 23:08 BST
Monitoring - Programmable Messaging Insights and Programmable Voice Insights are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Mar 31, 22:31 BST
Update - Twilio are investigating increased error rates across multiple Twilio products. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 31, 20:22 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Mar 31, 20:20 BST
Twilio - Programmable Voice - 11200 HTTP Retrieval Failures
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Mar 31, 18:28 BST
Identified - Twilio engineers have identified the issue with Programmable Voice - 11200 HTTP Retrieval Failures and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 31, 17:09 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Mar 31, 17:08 BST
Investigating a Potential Issue
Resolved - Twilio Taskrouter was degraded for 2 minutes between 13:00 and 13:02 UK Time on 03/31/2025. During this time, customers may have experienced 5xx errors.

The issue has now been resolved.
Mar 31, 13:28 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Mar 31, 13:17 BST
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Twilio - Failures with Account Management Operations
Resolved - Twilio are no longer experiencing any failures with Twilio account management operations. This incident has been resolved.
Mar 26, 08:10 GMT
Update - We are continuing to investigate this issue.
Mar 26, 07:23 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Mar 26, 07:19 GMT
Mar 25, 2025

No incidents reported.

Mar 24, 2025
Twilio - 503 Error when accessing Twilio Console
Resolved - Access to the Twilio Console is now operating normally.
Mar 24, 19:51 GMT
Monitoring - Access to the Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
Mar 24, 19:39 GMT
Update - Twilio's monitoring systems have detected a potential issue causing 503 errors when attempting to log in to the Twilio Console. Their engineering team has been alerted and is actively investigating. They will provide updates as soon as more information is available.
Mar 24, 18:37 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Mar 24, 18:36 GMT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Twilio - Issues with Inbound Calls to Twilio Toll Free Numbers from Numbers with CA providers
Resolved - We are no longer seeing call failures from Canadian Network Subscribers to a subset of Twilio's Toll Free Numbers. This incident has been resolved.
Mar 21, 09:50 GMT
Update - Twilio continues to observe call failures from Canadian Network Subscribers to a subset of Twilio's Toll Free Numbers. They are working with their carrier partner to resolve the issue and expect to provide another update in 4 hours or as soon as more information becomes available.
Mar 20, 21:40 GMT
Investigating - Twilio have become aware of a potential issue with Twilio Toll Free Numbers receiving inbound calls from phone numbers originating from CA providers.Twilio engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Mar 20, 17:51 GMT
Twilio - Call Quality Issue to a Subset of Twilio Phone Numbers in UK
Resolved - We are no longer seeing the call quality issues to a subset of Twilio phone numbers in UK. This incident has been resolved.
Mar 21, 09:47 GMT
Update - Twilio continues to observe call quality issues to a subset of Twilio phone numbers in UK. They are currently working with their carrier partner to resolve the issue and expect to provide another update in 16 hours or as soon as more information becomes available.
Mar 20, 09:42 GMT
Update - Twilio continues to observe call quality issues to a subset of Twilio phone numbers in UK. They are currently working with their carrier partner to resolve the issue and expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 19, 22:36 GMT
Update - We are continuing to observe call quality issues to a subset of Twilio phone numbers in UK. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update as soon as more information becomes available.
Mar 19, 13:59 GMT
Investigating - Twilio are observing call quality issues to a subset of Twilio phone numbers in UK. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update as soon as more information becomes available.
Mar 19, 12:39 GMT
Mar 20, 2025
Twilio Functions - Failures with Invocations in production US1
Resolved - The isue with Invocations in production US1 has been resolved and Functions is operating normally at this time.
Mar 20, 23:08 GMT
Investigating - Twilio has become aware of a potential issue with Function Invocations in production US1. Their engineering team has been alerted and is actively investigating. They will provide further updates as soon as we have more information.
Mar 20, 22:50 GMT
Mar 19, 2025
Twilio - Studio issues while using the Gather Widget
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Mar 19, 17:17 GMT
Update - Twilio engineering team has identified an issue with studio and is working on mitigating the issue. Any customers who have the Gather widget and who have "English (United States)" are impacted.
Most existing customers have "en-US" or "en set", however because of a previous UI bug any new flows created or modified during Feb 20 2025 to March 12 2025 were defaulted to "English (United States)" as the gather_language and would be impacted.
Twilio Engineers are working to resolve the issue. We will provide another update as soon as we have new information.
Mar 19, 16:51 GMT
Identified - Twilio have detected a potential issue with Studio while using the Gather Widget.Twilio engineering team has identified the issue and is working on mitigating the issue. We will update within 1 hour or as soon as it is mitigated.
Mar 19, 15:41 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Mar 19, 15:24 GMT
Twilio - Call Quality Issue to a Subset of Twilio Phone Numbers in UK
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Mar 19, 12:36 GMT
Update - Twilio are observing call quality issues to a subset of Twilio phone numbers in UK. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update as soon as more information becomes available.
Mar 19, 12:36 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Mar 19, 12:33 GMT
Inbound Call Failures to Twilio Toll-free Numbers from Canadian Phone Numbers
Resolved - The issue affecting inbound calls to Twilio Toll-free Numbers from Canadian Phone Numbers has been resolved, and the service is functioning normally at this time.
Mar 19, 10:52 GMT
Update - Twilio is still observing inbound call failures to a subset of Twilio Toll-free numbers from Canadian phone Numbers. They are currently working with their carrier partner to resolve the issue and expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 19, 07:34 GMT
Update - We are continuing to investigate this issue.
Mar 19, 00:47 GMT
Investigating - Twilio has detected a potential service disruption where inbound calls are failing for Twilio's Toll-Free numbers in Canada. Their engineering team is looking into this issue and will provide further updates as soon as more information becomes available.
Mar 19, 00:42 GMT
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