Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Feb 4, 21:30 GMT
Monitoring -
We are observing recovery in elevated 500s error for Conversations API. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 4, 21:28 GMT
Update -
We are continuing to investigate this issue.
Feb 4, 18:25 GMT
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Feb 4, 18:23 GMT
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Feb 4, 20:42 GMT
Update -
Twilio are investigating an error with users unable to edit WhatsApp senders within the Console. We expect to provide another update in 1 hour or as soon as more information becomes available
Feb 4, 18:40 GMT
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Feb 4, 18:39 GMT
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Feb 4, 14:18 GMT
Monitoring -
Twilio Calls and Conference APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Feb 4, 13:58 GMT
Update -
Twilio are aware of increased 500 errors affecting the Twilio Calls and Conference APIs. Customers may experience failures when using the Calls or Conference APIs. Twilio team is actively investigating the root cause and has escalated this to their platform engineering team. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 4, 13:53 GMT
Update -
Twilio are investigating an issue with increased 500 errors for Voice Conference Participants API. We expect to provide another update in 1 hour or as soon as more information becomes available.
Feb 4, 12:05 GMT
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Feb 4, 12:03 GMT
Resolved -
Voice Calls Failures From Multiple Networks to a subset of Twilio Numbers in the United Kingdom have been resolved and are operating normally at this time.
Jan 28, 10:31 GMT
Monitoring -
Twilio has started seeing recovery for voice calls from multiple networks to a subset of Twilio numbers in the United Kingdom. Twilio will continue to monitor to ensure a full recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 28, 08:12 GMT
Investigating -
Twilio are continuing to observe voice call failures from multiple networks to a subset of Twilio numbers in the United Kingdom. They are currently working with their carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 28, 04:27 GMT
Monitoring -
Twilio have started seeing recovery for Voice Calls Failures From Multiple Networks to a subset of Twilio Numbers in United Kingdom. They will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 27, 23:44 GMT
Update -
Twilio are observing Voice Calls Failures From Multiple Networks to a subset of Twilio Numbers in United Kingdom. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 27, 22:51 GMT
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Jan 27, 22:49 GMT
Resolved -
The issue affecting inbound calls to Twilio Norway Phone numbers has been resolved, and the service is functioning normally at this time.
Jan 27, 06:09 GMT
Update -
Twilio continue observing an Inbound Call Failure To Norway Phone numbers. They are currently working with their carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 27, 01:41 GMT
Update -
We are continuing to investigate this issue.
Jan 27, 00:30 GMT
Update -
Twilio are observing Inbound Call Failure To Norway Phone numbers. They are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour. or as soon as more information becomes available.
Jan 27, 00:29 GMT
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Jan 27, 00:25 GMT
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Jan 22, 13:07 GMT
Identified -
The issue causing inbound call failures to Twilio +34 phone numbers has been identified. Twilio are actively working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 22, 12:15 GMT
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Jan 22, 12:13 GMT
Resolved -
This incident has been resolved.
Jan 22, 11:23 GMT
Monitoring -
Creating rooms in Video is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jan 22, 10:59 GMT
Update -
We are continuing to investigate this issue.
Jan 22, 09:57 GMT
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Jan 22, 09:55 GMT