Ciptex Limited

Partially Degraded Service

About This Site

Welcome to the Ciptex status page. Here you'll find real-time updates on the availability and performance of our platform and services. If you experience any issues, please contact our support team. Subscribe to updates to be notified of any incidents or scheduled maintenance.

Twilio Degraded Performance
90 days ago
100.0 % uptime
Today
Twilio Messaging Channels Operational
90 days ago
100.0 % uptime
Today
Twilio Sync Operational
90 days ago
100.0 % uptime
Today
Twilio TwiML Bins Operational
90 days ago
100.0 % uptime
Today
Twilio SMS, Europe Operational
90 days ago
100.0 % uptime
Today
Twilio Assets Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Degraded Performance
90 days ago
100.0 % uptime
Today
Twilio Functions Operational
90 days ago
100.0 % uptime
Today
Twilio Studio Operational
90 days ago
100.0 % uptime
Today
Twilio Speech Recognition Operational
90 days ago
100.0 % uptime
Today
Twilio Voice Insights Operational
90 days ago
100.0 % uptime
Today
Twilio TwiML Operational
90 days ago
100.0 % uptime
Today
Twilio Recording Transcriptions Operational
90 days ago
100.0 % uptime
Today
Twilio TaskRouter Operational
90 days ago
100.0 % uptime
Today
Twilio Flex Application Platform Operational
90 days ago
100.0 % uptime
Today
Twilio Phone Numbers Operational
90 days ago
100.0 % uptime
Today
Twilio Text-to-Speech Operational
90 days ago
100.0 % uptime
Today
Twilio Queue Operational
90 days ago
100.0 % uptime
Today
Twilio Recording Operational
90 days ago
100.0 % uptime
Today
Twilio Conference Operational
90 days ago
100.0 % uptime
Today
Twilio Client Web Operational
90 days ago
100.0 % uptime
Today
Twilio SIP Interface Operational
90 days ago
100.0 % uptime
Today
Twilio Elastic SIP Trunking Operational
Twilio PSTN Operational
Twilio Proxy Operational
Twilio Go Rooms Operational
Twilio Network Traversal Service Operational
Twilio Flex Insights Operational
Twilio Compositions Operational
Twilio Voice, North America Operational
Twilio Voice, Latin America Operational
Twilio Voice, APAC Operational
Twilio Recordings Operational
Twilio Peer-to-Peer Rooms Operational
Twilio Group Rooms Operational
Twilio Messaging Insights Operational
Twilio Conversations Operational
Twilio SMS, Europe Operational
Twilio Voice, Europe Operational
Twilio Voice, Middle East & Africa Operational
Twilio Console Operational
Twilio REST API Operational
Twilio Authy 2FA Operational
Twilio Event Stream Operational
Twilio Verify Operational
Twilio Flex Conversations Operational
Twilio Flex Programmable Chat Operational
Twilio Flex Programmable Voice Operational
Twilio Flex Plugins Operational
Twilio Flex Queue Stats Operational
Twilio Flex Agent Desktop Operational
Twilio Flex Routing Operational
Twilio Intelligence Operational
Twilio Event Streams Operational
Twilio PROGRAMMABLE CHAT Operational
Twilio Voice REST API Operational
Twilio Messaging Services Operational
Twilio ConversationRelay Operational
Race Engage Operational
90 days ago
100.0 % uptime
Today
Ciptex Zendesk API Operational
90 days ago
100.0 % uptime
Today
Ciptex Email API Operational
90 days ago
100.0 % uptime
Today
Ciptex Form API Operational
90 days ago
100.0 % uptime
Today
Ciptex AI API Operational
90 days ago
100.0 % uptime
Today
Ciptex OpenWrks API Operational
90 days ago
100.0 % uptime
Today
Ciptex Video API Operational
90 days ago
100.0 % uptime
Today
Race Schedule API Operational
90 days ago
100.0 % uptime
Today
Race Plugin API Operational
90 days ago
100.0 % uptime
Today
Race Blacklist API Operational
90 days ago
100.0 % uptime
Today
Race Directory API Operational
90 days ago
100.0 % uptime
Today
Race Outcome API Operational
90 days ago
100.0 % uptime
Today
Race Queue Management API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud API Operational
90 days ago
100.0 % uptime
Today
Race ESign Operational
90 days ago
100.0 % uptime
Today
Race AI (Grammer) Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud Operational
90 days ago
100.0 % uptime
Today
Agent Assisted Payments DTMF Operational
90 days ago
100.0 % uptime
Today
Secure Payment Links Operational
90 days ago
100.0 % uptime
Today
Ciptex Cloud Operational
90 days ago
100.0 % uptime
Today
Ciptex CDN Operational
90 days ago
100.0 % uptime
Today
Ciptex Telephony Network Operational
90 days ago
100.0 % uptime
Today
Ciptex NOC General Notifications Operational
Legacy Operational
Twilio RACE / Flex Operational
Twilio Programmable Voice PSTN Operational
Twilio Programmable Messaging Operational
ZenDesk Integration Operational
Twilio Segment Operational
Twilio Programmable Video Operational
SendGrid Operational
90 days ago
100.0 % uptime
Today
SendGrid API Operational
90 days ago
100.0 % uptime
Today
SendGrid SMTP Operational
90 days ago
100.0 % uptime
Today
SendGrid Email Activity Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
90 days ago
100.0 % uptime
Today
SendGrid API v2 Operational
90 days ago
100.0 % uptime
Today
SendGrid Event Webhook Operational
90 days ago
100.0 % uptime
Today
SendGrid Parse API Operational
90 days ago
100.0 % uptime
Today
Spoke Phone Operational
90 days ago
100.0 % uptime
Today
Spoke Phone Operational
90 days ago
100.0 % uptime
Today
Cloudflare Operational
90 days ago
100.0 % uptime
Today
Cloudflare Dashboard Operational
90 days ago
100.0 % uptime
Today
Cloudflare Manchester, United Kingdom - (MAN) Operational
90 days ago
100.0 % uptime
Today
Cloudflare API Operational
90 days ago
100.0 % uptime
Today
Cloudflare API Shield Operational
90 days ago
100.0 % uptime
Today
Cloudflare Containers Operational
90 days ago
100.0 % uptime
Today
Cloudflare DNS Root Servers Operational
90 days ago
100.0 % uptime
Today
Cloudflare Gateway Operational
90 days ago
100.0 % uptime
Today
Cloudflare Load Balancing and Monitoring Operational
90 days ago
100.0 % uptime
Today
Cloudflare Network Operational
90 days ago
100.0 % uptime
Today
Cloudflare London, United Kingdom - (LHR) Operational
90 days ago
100.0 % uptime
Today
Cloudflare Cloud Network Interconnect (CNI) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 11, 2026

No incidents reported today.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Jul 6, 18:52 BST
Update - Ciptex customers may be experiencing emergency call failures from Twilio phone numbers to emergency services in the USA and Spain.

We are actively investigating this issue, and will provide another update in 8 hours or as soon as more information becomes available.

Jul 6, 15:56 BST
Update - Ciptex customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in the United States and Spain, including emergency call attempts.

We are actively investigating this issue, and will provide another update in 4 hours or as soon as more information becomes available.

Jul 6, 11:13 BST
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in multiple countries across North America and Europe. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 6, 10:02 BST
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in the United States and Spain.

We are actively investigating this issue, and will provide another update in 2 hours, or as soon as more information becomes available.

Jul 6, 08:04 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Jul 6, 07:59 BST
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Jul 6, 18:27 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Jul 6, 18:26 BST
Jul 5, 2026
Resolved - As of 04:58 (CEST), the application and the v3 API are stable and fully operational.

The root cause has been identified and the situation is now back to normal. The Public API and RACE ESign application are operating as expected.

Jul 5, 04:45 BST
Update - Since 04:24 (CEST), Race ESign users may experience HTTP 500 errors on the Public API and intermittent instabilities on the RACE ESign applications.

We are currently investigating the root cause, and will provide an update as soon as we have more information.

We apologise for the inconvenience.

Jul 5, 04:24 BST
Update - Since 04:24 (CEST), RACE ESign users may experience HTTP 500 errors on the Public API and intermittent instabilities on the RACE ESign application.

We are currently investigating the root cause, and we will provide an update as soon as we have more information.

We apologise for the inconvenience.

Jul 5, 04:12 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Jul 5, 04:09 BST
Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026
Resolved - The incident that caused slowdowns and intermittent 500 errors on the web application and the API (v3) this morning is now resolved.
Jun 29, 14:10 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Jun 29, 10:15 BST
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Jun 29, 08:53 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Jun 29, 08:51 BST
Jun 28, 2026

No incidents reported.

Jun 27, 2026
Resolved - The intermittent 503 errors have been resolved and the Message Send endpoint is operating normally at this time.
Jun 27, 00:01 BST
Update - Twilio monitoring systems have detected a potential issue with increased 503 errors when calling the Messaging API endpoint. Their engineers have been alerted and are investigating. We will provide an update when we have more details.
Jun 26, 23:04 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Jun 26, 23:02 BST