Partially Degraded Service

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Welcome to the Ciptex status page. Here you'll find real-time updates on the availability and performance of our platform and services. If you experience any issues, please contact our support team. Subscribe to updates to be notified of any incidents or scheduled maintenance.

Uptime over the past 90 days. View historical uptime.
Twilio Degraded Performance
Twilio Messaging Channels Operational
Twilio Sync Operational
Twilio TwiML Bins Operational
Twilio SMS, Europe Operational
Twilio Assets Operational
Twilio SMS Operational
Twilio Functions Operational
Twilio Studio Operational
Twilio Speech Recognition Operational
Twilio Voice Insights Operational
Twilio TwiML Operational
Twilio Recording Transcriptions Operational
Twilio TaskRouter Operational
Twilio Flex Application Platform Operational
Twilio Phone Numbers Operational
Twilio Text-to-Speech Operational
Twilio Queue Operational
Twilio Recording Operational
Twilio Conference Operational
Twilio Client Web Operational
Twilio SIP Interface Operational
Twilio Elastic SIP Trunking Operational
Twilio PSTN Operational
Twilio Proxy Operational
Twilio Go Rooms Operational
Twilio Network Traversal Service Operational
Twilio Flex Insights Operational
Twilio Compositions Operational
Twilio Voice, North America Operational
Twilio Voice, Latin America Degraded Performance
Twilio Voice, APAC Degraded Performance
Twilio Recordings Operational
Twilio Peer-to-Peer Rooms Operational
Twilio Group Rooms Operational
Twilio Messaging Insights Operational
Twilio Conversations Operational
Twilio SMS, Europe Operational
Twilio Voice, Europe Operational
Twilio Voice, Middle East & Africa Operational
Twilio Console Operational
Twilio REST API Operational
Twilio Authy 2FA Operational
Twilio Event Stream Operational
Twilio Verify Operational
Twilio Flex Conversations Operational
Twilio Flex Programmable Chat Operational
Twilio Flex Programmable Voice Operational
Twilio Flex Plugins Operational
Twilio Flex Queue Stats Operational
Twilio Flex Agent Desktop Operational
Twilio Flex Routing Operational
Twilio Intelligence Operational
Twilio Event Streams Operational
Twilio PROGRAMMABLE CHAT Operational
Twilio Voice REST API Operational
Twilio Messaging Services Operational
Twilio ConversationRelay Operational
Twilio WhatsApp Messaging Operational
Race Engage Operational
Ciptex Zendesk API Operational
Ciptex Email API Operational
Ciptex Form API Operational
Ciptex AI API Operational
Ciptex OpenWrks API Operational
Ciptex Video API Operational
Race Schedule API Operational
Race Plugin API Operational
Race Blacklist API Operational
Race Directory API Operational
Race Outcome API Operational
Race Queue Management API Operational
One Payment Cloud API Operational
Race ESign Operational
Race AI (Grammer) Operational
One Payment Cloud Operational
Agent Assisted Payments DTMF Operational
Secure Payment Links Operational
Ciptex Cloud Operational
Ciptex CDN Operational
Ciptex Telephony Network Operational
Ciptex NOC General Notifications Operational
Legacy Operational
Twilio RACE / Flex Operational
Twilio Programmable Voice PSTN Operational
Twilio Programmable Messaging Operational
ZenDesk Integration Operational
Twilio Segment Operational
Twilio Programmable Video Operational
SendGrid Operational
SendGrid API Operational
SendGrid SMTP Operational
SendGrid Email Activity Operational
SendGrid API v3 Operational
SendGrid API v2 Operational
SendGrid Event Webhook Operational
SendGrid Parse API Operational
Spoke Phone Operational
Spoke Phone Operational
Cloudflare Operational
Cloudflare Dashboard Operational
Cloudflare Manchester, United Kingdom - (MAN) Operational
Cloudflare API Operational
Cloudflare API Shield Operational
Cloudflare Containers Operational
Cloudflare DNS Root Servers Operational
Cloudflare Gateway Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Network Operational
Cloudflare London, United Kingdom - (LHR) Operational
Cloudflare Cloud Network Interconnect (CNI) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 15, 2026

No incidents reported today.

Nov 14, 2026

No incidents reported.

Nov 13, 2026

No incidents reported.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

WhatsApp Business API Errors
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 10, 13:03 GMT
Update - Our engineers have mitigated the issue and are monitoring system performance. Message sending through the WhatsApp Business API is returning to normal for affected customers.

We will provide another update in 4 hours or as soon as more information becomes available.
Nov 10, 10:54 GMT
Update - We are continuing to monitor for any further issues.
Nov 10, 08:52 GMT
Monitoring - Our engineers have mitigated the issue and are monitoring system performance. Message sending through the WhatsApp Business API is returning to normal for affected customers.

We will provide another update in 2 hours or as soon as more information becomes available.
Nov 10, 05:46 GMT
Identified - We have identified the issue of message send failures for WhatsApp Business API.

Due to a third-party provider dependency, some customers may continue to experience error 63007 when sending messages.

We are working to restore service and will provide another update in 4 hours or as soon as more information becomes available.
Nov 10, 00:05 GMT
Update - We are investigating an issue with the WhatsApp Business API. Users may experience errors sending messages.

We will provide another update in 1 hour or as soon as more information becomes available.
Nov 9, 20:39 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Nov 9, 20:37 GMT

Nov 9, 2026

Twilio - Voice Call Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in the United Kingdom of Great Britain and Northern Ireland
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 9, 21:54 GMT
Monitoring - We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability.

We will provide another update in 2 hours or as soon as more information becomes available.
Nov 9, 20:21 GMT
Identified - Our customers may be experiencing voice call audio quality degradation, silent and one-way audio between Twilio and network subscribers on multiple networks in the United Kingdom.

Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 9, 18:23 GMT
Update - Twilio customers may be experiencing voice call silent and one-way audio between a subset of Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom of Great Britain and Northern Ireland. Twilio team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 9, 16:38 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Nov 9, 16:35 GMT

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Service disruption on RACE eSign
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 4, 17:16 GMT
Monitoring - Since 16:30 UTC, we have observed a stabilization of RACE eSign.

Our teams are continuing their analysis and are performing a full verification of our infrastructure and application services to confirm the service is fully restored.
Nov 4, 16:53 GMT
Update - Since 6:11 UTC we have been experiencing an incident affecting RACE eSign.

Our teams are actively investigating the issue, and we will share an update as soon as we have more information, and no later than 30 minutes from now.
Nov 4, 16:30 GMT
Update - We are continuing to investigate this issue.
Nov 4, 16:29 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Nov 4, 16:27 GMT

Nov 3, 2026

Twilio - Voice Call Audio Delays
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 3, 19:12 GMT
Update - We have observed a recovery in voice calls from network subscribers to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 3, 14:27 GMT
Update - Twilio have observed a recovery in voice calls from network subscribers to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available
Nov 3, 06:19 GMT
Monitoring - Twilio have observed a recovery in voice calls from network subscribers to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 3, 03:43 GMT
Update - Twilio customers may be experiencing voice call audio delays and high packet loss. Twilio is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 3, 02:29 GMT
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Nov 3, 02:23 GMT

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

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