Welcome to the Ciptex status page. Here you'll find real-time updates on the availability and performance of our platform and services. If you experience any issues, please contact our support team. Subscribe to updates to be notified of any incidents or scheduled maintenance.
Twilio
Degraded Performance
90 days ago
100.0
% uptime
Today
Twilio Messaging Channels
Operational
90 days ago
100.0
% uptime
Today
Twilio Sync
Operational
90 days ago
100.0
% uptime
Today
Twilio TwiML Bins
Operational
90 days ago
100.0
% uptime
Today
Twilio SMS, Europe
Degraded Performance
90 days ago
100.0
% uptime
Today
Twilio Assets
Operational
90 days ago
100.0
% uptime
Today
Twilio SMS
Under Maintenance
90 days ago
100.0
% uptime
Today
Twilio Functions
Operational
90 days ago
100.0
% uptime
Today
Twilio Studio
Operational
90 days ago
100.0
% uptime
Today
Twilio Speech Recognition
Operational
90 days ago
100.0
% uptime
Today
Twilio Voice Insights
Operational
90 days ago
100.0
% uptime
Today
Twilio TwiML
Operational
90 days ago
100.0
% uptime
Today
Twilio Recording Transcriptions
Operational
90 days ago
100.0
% uptime
Today
Twilio TaskRouter
Operational
90 days ago
100.0
% uptime
Today
Twilio Flex Application Platform
Operational
90 days ago
100.0
% uptime
Today
Twilio Phone Numbers
Operational
90 days ago
100.0
% uptime
Today
Twilio Text-to-Speech
Operational
90 days ago
100.0
% uptime
Today
Twilio Queue
Operational
90 days ago
100.0
% uptime
Today
Twilio Recording
Operational
90 days ago
100.0
% uptime
Today
Twilio Conference
Operational
90 days ago
100.0
% uptime
Today
Twilio Client Web
Operational
90 days ago
100.0
% uptime
Today
Twilio SIP Interface
Under Maintenance
90 days ago
100.0
% uptime
Today
Twilio Elastic SIP Trunking
Under Maintenance
Twilio PSTN
Under Maintenance
Twilio Proxy
Operational
Twilio Go Rooms
Operational
Twilio Network Traversal Service
Operational
Twilio Flex Insights
Operational
Twilio Compositions
Operational
Twilio Voice, North America
Operational
Twilio Voice, Latin America
Operational
Twilio Voice, APAC
Operational
Twilio Recordings
Operational
Twilio Peer-to-Peer Rooms
Operational
Twilio Group Rooms
Operational
Twilio Messaging Insights
Operational
Twilio Conversations
Operational
Twilio SMS, Europe
Degraded Performance
Twilio Voice, Europe
Degraded Performance
Twilio Voice, Middle East & Africa
Operational
Twilio Console
Operational
Twilio REST API
Operational
Twilio Authy 2FA
Operational
Twilio Event Stream
Operational
Twilio Verify
Under Maintenance
Twilio Flex Conversations
Operational
Twilio Flex Programmable Chat
Operational
Twilio Flex Programmable Voice
Under Maintenance
Twilio Flex Plugins
Operational
Twilio Flex Queue Stats
Operational
Twilio Flex Agent Desktop
Operational
Twilio Flex Routing
Operational
Twilio Intelligence
Operational
Twilio Event Streams
Operational
Twilio PROGRAMMABLE CHAT
Operational
Twilio Voice REST API
Operational
Twilio Messaging Services
Operational
Twilio ConversationRelay
Operational
Race Engage
Degraded Performance
90 days ago
100.0
% uptime
Today
Ciptex Zendesk API
Operational
90 days ago
100.0
% uptime
Today
Ciptex Email API
Operational
90 days ago
100.0
% uptime
Today
Ciptex Form API
Operational
90 days ago
100.0
% uptime
Today
Ciptex AI API
Operational
90 days ago
100.0
% uptime
Today
Ciptex OpenWrks API
Operational
90 days ago
100.0
% uptime
Today
Ciptex Video API
Operational
90 days ago
100.0
% uptime
Today
Race Schedule API
Operational
90 days ago
100.0
% uptime
Today
Race Plugin API
Operational
90 days ago
100.0
% uptime
Today
Race Blacklist API
Operational
90 days ago
100.0
% uptime
Today
Race Directory API
Operational
90 days ago
100.0
% uptime
Today
Race Outcome API
Operational
90 days ago
100.0
% uptime
Today
Race Queue Management API
Operational
90 days ago
100.0
% uptime
Today
One Payment Cloud API
Operational
90 days ago
100.0
% uptime
Today
Race ESign
Degraded Performance
90 days ago
100.0
% uptime
Today
Race AI (Grammer)
Operational
90 days ago
100.0
% uptime
Today
One Payment Cloud
Operational
90 days ago
100.0
% uptime
Today
Agent Assisted Payments DTMF
Operational
90 days ago
100.0
% uptime
Today
Secure Payment Links
Operational
90 days ago
100.0
% uptime
Today
Ciptex Cloud
Operational
90 days ago
100.0
% uptime
Today
Ciptex CDN
Operational
90 days ago
100.0
% uptime
Today
Ciptex Telephony Network
Operational
90 days ago
100.0
% uptime
Today
Ciptex NOC General Notifications
Operational
Legacy
Operational
Twilio RACE / Flex
Operational
Twilio Programmable Voice PSTN
Operational
Twilio Programmable Messaging
Operational
ZenDesk Integration
Operational
Twilio Segment
Operational
Twilio Programmable Video
Operational
SendGrid
Operational
90 days ago
100.0
% uptime
Today
SendGrid API
Operational
90 days ago
100.0
% uptime
Today
SendGrid SMTP
Operational
90 days ago
100.0
% uptime
Today
SendGrid Email Activity
Operational
90 days ago
100.0
% uptime
Today
SendGrid API v3
Operational
90 days ago
100.0
% uptime
Today
SendGrid API v2
Operational
90 days ago
100.0
% uptime
Today
SendGrid Event Webhook
Operational
90 days ago
100.0
% uptime
Today
SendGrid Parse API
Operational
90 days ago
100.0
% uptime
Today
Spoke Phone
Operational
90 days ago
100.0
% uptime
Today
Spoke Phone
Operational
90 days ago
100.0
% uptime
Today
Cloudflare
Operational
90 days ago
100.0
% uptime
Today
Cloudflare Dashboard
Operational
90 days ago
100.0
% uptime
Today
Cloudflare Manchester, United Kingdom - (MAN)
Operational
90 days ago
100.0
% uptime
Today
Cloudflare API
Operational
90 days ago
100.0
% uptime
Today
Cloudflare API Shield
Operational
90 days ago
100.0
% uptime
Today
Cloudflare Containers
Operational
90 days ago
100.0
% uptime
Today
Cloudflare DNS Root Servers
Operational
90 days ago
100.0
% uptime
Today
Cloudflare Gateway
Operational
90 days ago
100.0
% uptime
Today
Cloudflare Load Balancing and Monitoring
Operational
90 days ago
100.0
% uptime
Today
Cloudflare Network
Operational
90 days ago
100.0
% uptime
Today
Cloudflare London, United Kingdom - (LHR)
Operational
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Aug 18, 23:03 BST
Monitoring -
Segment application login is now operating normally. We will continue to monitor for system stability.
Aug 18, 19:43 BST
Update -
We are continuing to investigate this issue.
Aug 18, 19:04 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Aug 18, 18:51 BST
Resolved -
Twilio engineers have monitored the fix and confirmed the issue with Twilio Console application login is now operating normally. This incident has been resolved.
Aug 18, 22:27 BST
Update -
Twilio Console application login is now operating normally. We will continue to monitor for system stability. If you experience continued login failures, please clear your browser cache and cookies. We'll provide another update in 30 minutes or as soon as more information becomes available.
Aug 18, 20:06 BST
Monitoring -
Twilio Console application login is now operating normally. We will continue to monitor for system stability. If you experience continued login failures, please clear your browser cache and cookies. We'll provide another update in 30 minutes or as soon as more information becomes available.
Aug 18, 19:39 BST
Update -
Twilio are aware of login failures affecting the Twilio Console application. Customers are unable to access their accounts. Twilio team is actively investigating. We will provide another update in 30 minutes or as soon as more information becomes available.
Aug 18, 19:00 BST
Update -
We are aware of login failures affecting the Twilio Console application. Customers are unable to access their accounts. The Twilio team is actively investigating. We will provide another update in 15 minutes or as soon as more information becomes available.
Aug 18, 18:21 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Aug 18, 18:18 BST
Resolved -
Customers can login to Flex via SSO as normal. This incident has been resolved.
Aug 18, 22:02 BST
Identified -
Twilio are seeing another uptick in login failures affecting Flex when using SSOv2 authentication. Customers may experience errors related to rate limiting when attempting to access Flex. Twilio team is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 18, 20:00 BST
Monitoring -
Flex login when using SSOv2 authentication is now operating normally. We will continue to monitor for system stability. If you experience continued login failures, please clear your browser cache and cookies. We'll provide another update in 30 minutes or as soon as more information becomes available.
Aug 18, 19:39 BST
Update -
Twilio are aware of login failures affecting Flex when using SSOv2 authentication. Customers may experience errors related to rate limiting when attempting to access Flex. Twilio team is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 18, 19:20 BST
Update -
We are aware of login failures affecting Flex when using SSOv2 authentication. Customers may experience errors related to rate limiting when attempting to access Flex. The Twilio team is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 18, 18:20 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Aug 18, 18:14 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Aug 18, 18:15 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Aug 18, 18:14 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Aug 18, 17:38 BST
Identified -
Twilio customers may be experiencing voice call failures from T-Mobile network subscribers in the United States to a subset of Twilio United States Phone Numbers. Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 18, 17:00 BST
Update -
We are continuing to investigate this issue.
Aug 18, 16:01 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Aug 18, 15:58 BST
Resolved -
The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom is operating normally.
Aug 18, 17:06 BST
Update -
We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability.
We will provide another update in 4 hours or as soon as more information becomes available.
Aug 18, 15:20 BST
Monitoring -
We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability.
We will provide another update in 2 hours or as soon as more information becomes available.
Aug 18, 13:39 BST
Update -
Our customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in the United Kingdom.
The Twilio team is actively investigating this issue, and we will provide another update in 2 hours, or as soon as more information becomes available.
Aug 18, 12:39 BST
Update -
Our customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in the United Kingdom.
The Twilio team is actively investigating this issue, and we will provide another update in 1 hour or as soon as more information becomes available.
Aug 18, 11:21 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Aug 18, 11:20 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Aug 17, 15:35 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Aug 17, 15:34 BST
Resolved -
No further occurrences have been reported since services were restored. This is now being marked as resolved.
Aug 17, 10:29 BST
Update -
We continue to monitor following the restoration of services. No further issues have been reported and services remain stable. We will provide a further update once received from our provider, or sooner if anything changes.
Aug 16, 13:50 BST
Update -
We continue to monitor following the restoration of services. No further issues have been reported and services remain stable. We will provide a further update once received from our provider, or sooner if anything changes.
Aug 15, 09:52 BST
Monitoring -
Our card payment provider has confirmed that services were fully restored from 12:45 BST and have remained stable since. Voice services were unaffected throughout. We're moving to monitoring over the weekend and will provide a further update once received from our provider.
Aug 14, 15:15 BST
Update -
We are continuing to investigate the root cause of intermittent card payment failures.
We will provide a further update within the next 2 hours, or sooner if new information becomes available.
Aug 14, 12:53 BST
Investigating -
We are aware of a further occurrence of intermittent card payment failures, following the issue resolved earlier today. Engineers are investigating whether this is linked to the same cause or a separate factor.
We will provide a further update within the next 2 hours, or sooner if new information becomes available.
Aug 14, 09:39 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Aug 16, 21:35 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Aug 16, 21:33 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Aug 15, 05:24 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Aug 15, 04:01 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Aug 14, 16:18 BST
Update -
Twilio have observed a recovery in voice calls from Twilio Phone Numbers to Sky network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Aug 14, 14:23 BST
Update -
We are continuing to monitor for any further issues.
Aug 14, 13:29 BST
Monitoring -
Twilio have observed a recovery in voice calls from Twilio Phone Numbers to Sky network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 14, 05:39 BST
Update -
Twilio customers may be experiencing voice call failures from twilio phone numbers to Sky network subscribers in the United Kingdom.Twilio team is currently investigating this issue. We will provide another update as soon as more information becomes available.
Aug 13, 23:44 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Aug 13, 23:40 BST
Resolved -
After a period of monitoring, we can confirm that the issue is fully resolved and all systems are back to normal operation.
Aug 13, 22:25 BST
Monitoring -
A fix has been deployed and all services are fully operational. Our team is actively monitoring performance to ensure continued stability.
Aug 13, 20:35 BST
Investigating -
We are aware of a further occurrence of intermittent card payment failures, following the issue resolved earlier today. Engineers are investigating whether this is linked to the same cause or a separate factor.
We will provide a further update within the next 2 hours, or sooner if new information becomes available.
Aug 13, 19:14 BST
Resolved -
The root cause has been identified; a fix has now been applied. All systems are showing as operational across the board.
Aug 13, 16:14 BST
Investigating -
We are currently aware of intermittent card payment failures affecting transactions. Our card payment provider has identified the issue and is actively investigating.
We will provide a further update within the next 2 hours, or sooner if new information becomes available.
Aug 13, 15:32 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Aug 11, 23:17 BST
Monitoring -
Twilio have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in multiple countries in Europe and are monitoring service stability.
We will provide another update in 2 hours or as soon as more information becomes available.
Aug 11, 21:13 BST
Update -
Our customers may be experiencing voice call audio quality degradation from a subset of Twilio Phone Numbers to network subscribers in multiple countries in Europe. The Twilio team is actively investigating this issue.
We will provide another update in 4 hours or as soon as more information becomes available.
Aug 11, 17:18 BST
Update -
Our customers may be experiencing voice call audio quality degradation from a subset of Twilio Phone Numbers to network subscribers in multiple countries in Europe. The Twilio team is actively investigating this issue.
We will provide another update in 2 hours or as soon as more information becomes available.
Aug 11, 15:11 BST
Update -
Our customers may be experiencing voice call audio quality degradation from Twilio Phone Numbers to network subscribers in multiple countries in Europe. The Twilio team is actively investigating this issue.
We will provide another update in 1 hour or as soon as more information becomes available.
Aug 11, 14:15 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Aug 11, 14:13 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Aug 11, 22:45 BST
Update -
Twilio have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Germany, and are monitoring service stability.
We will provide another update in 4 hours or as soon as more information becomes available.
Aug 11, 18:19 BST
Update -
Twilio have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Germany, and are monitoring service stability.
We will provide another update in 4 hours or as soon as more information becomes available.
Aug 11, 17:19 BST
Update -
We are continuing to monitor for any further issues.
Aug 11, 17:15 BST
Monitoring -
Twilio have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Telefonica network subscribers in Germany, and are monitoring service stability.
We will provide another update in 2 hours or as soon as more information becomes available.
Aug 11, 17:12 BST
Update -
We are continuing to work on a fix for this issue.
Aug 11, 16:31 BST
Update -
Our customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Germany. The Twilio team has identified the cause, and is working to resolve the issue.
We will provide another update in 2 hours or as soon as more information becomes available.
Aug 11, 14:49 BST
Identified -
The Twilio team has identified the cause of this issue, and is working to resolve the issue.
We will provide another update in 1 hour or as soon as more information becomes available.
Aug 11, 13:45 BST
Update -
Our customers may be experiencing voice call failures from Twilio Phone Numbers to Telefonica network subscribers in Germany. The Twilio team is actively investigating this issue.
We will provide another update in 1 hour or as soon as more information becomes available.
Aug 11, 13:31 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Aug 11, 13:28 BST