Update - Twilio has observed a recovery in voice calls between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
May 13, 2026 - 10:42 BST
Update - Twilio has observed a recovery in voice calls between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 12, 2026 - 19:15 BST
Update - Twilio has observed a recovery in voice calls between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
May 12, 2026 - 15:40 BST
Update - Twilio has observed a recovery in voice calls between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 12, 2026 - 10:36 BST
Monitoring - Twilio has observed a recovery in voice calls between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 10 hours or as soon as more information becomes available.
May 12, 2026 - 01:15 BST
Update - Twilio customers may be experiencing voice call audio quality degradation between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States. The Twilio engineering team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 11, 2026 - 21:01 BST
Identified - Twilio customers may be experiencing voice call audio quality degradation between a subset of Twilio Phone Numbers and T-Mobile network subscribers in the United States. The Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 11, 2026 - 19:14 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
May 11, 2026 - 17:05 BST
Welcome to the Ciptex status page. Here you'll find real-time updates on the availability and performance of our platform and services. If you experience any issues, please contact our support team. Subscribe to updates to be notified of any incidents or scheduled maintenance.
Twilio
Degraded Performance
90 days ago
99.99
% uptime
Today
Twilio Messaging Channels
Operational
90 days ago
100.0
% uptime
Today
Twilio Sync
Operational
90 days ago
100.0
% uptime
Today
Twilio TwiML Bins
Operational
90 days ago
100.0
% uptime
Today
Twilio SMS, Europe
Degraded Performance
90 days ago
99.99
% uptime
Today
Twilio Assets
Operational
90 days ago
100.0
% uptime
Today
Twilio SMS
Operational
90 days ago
100.0
% uptime
Today
Twilio Functions
Operational
90 days ago
100.0
% uptime
Today
Twilio Studio
Operational
90 days ago
100.0
% uptime
Today
Twilio Speech Recognition
Operational
90 days ago
100.0
% uptime
Today
Twilio Voice Insights
Operational
90 days ago
100.0
% uptime
Today
Twilio TwiML
Operational
90 days ago
100.0
% uptime
Today
Twilio Recording Transcriptions
Operational
90 days ago
100.0
% uptime
Today
Twilio TaskRouter
Operational
90 days ago
100.0
% uptime
Today
Twilio Flex Application Platform
Operational
90 days ago
100.0
% uptime
Today
Twilio Phone Numbers
Operational
90 days ago
100.0
% uptime
Today
Twilio Text-to-Speech
Operational
90 days ago
100.0
% uptime
Today
Twilio Queue
Operational
90 days ago
100.0
% uptime
Today
Twilio Recording
Operational
90 days ago
100.0
% uptime
Today
Twilio Conference
Operational
90 days ago
100.0
% uptime
Today
Twilio Client Web
Operational
90 days ago
100.0
% uptime
Today
Twilio SIP Interface
Operational
90 days ago
100.0
% uptime
Today
Twilio Elastic SIP Trunking
Operational
Twilio PSTN
Operational
Twilio Proxy
Operational
Twilio Go Rooms
Operational
Twilio Network Traversal Service
Operational
Twilio Flex Insights
Operational
Twilio Compositions
Operational
Twilio Voice, North America
Operational
Twilio Voice, Latin America
Operational
Twilio Voice, APAC
Operational
Twilio Recordings
Operational
Twilio Peer-to-Peer Rooms
Operational
Twilio Group Rooms
Operational
Twilio Messaging Insights
Operational
Twilio Conversations
Operational
Twilio SMS, Europe
Degraded Performance
Twilio Voice, Europe
Operational
Twilio Voice, Middle East & Africa
Operational
Twilio Console
Operational
Twilio REST API
Operational
Twilio Authy 2FA
Operational
Twilio Event Stream
Operational
Twilio Verify
Operational
Twilio Flex Conversations
Operational
Twilio Flex Programmable Chat
Operational
Twilio Flex Programmable Voice
Operational
Twilio Flex Plugins
Operational
Twilio Flex Queue Stats
Operational
Twilio Flex Agent Desktop
Operational
Twilio Flex Routing
Operational
Twilio Intelligence
Operational
Twilio Event Streams
Operational
Twilio PROGRAMMABLE CHAT
Operational
Twilio Voice REST API
Operational
Twilio Messaging Services
Operational
Twilio ConversationRelay
Operational
Race Engage
Operational
90 days ago
100.0
% uptime
Today
Ciptex Zendesk API
Operational
90 days ago
100.0
% uptime
Today
Ciptex Email API
Operational
90 days ago
100.0
% uptime
Today
Ciptex Form API
Operational
90 days ago
100.0
% uptime
Today
Ciptex AI API
Operational
90 days ago
100.0
% uptime
Today
Ciptex OpenWrks API
Operational
90 days ago
100.0
% uptime
Today
Ciptex Video API
Operational
90 days ago
100.0
% uptime
Today
Race Schedule API
Operational
90 days ago
100.0
% uptime
Today
Race Plugin API
Operational
90 days ago
100.0
% uptime
Today
Race Blacklist API
Operational
90 days ago
100.0
% uptime
Today
Race Directory API
Operational
90 days ago
100.0
% uptime
Today
Race Outcome API
Operational
90 days ago
100.0
% uptime
Today
Race Queue Management API
Operational
90 days ago
100.0
% uptime
Today
One Payment Cloud API
Operational
90 days ago
100.0
% uptime
Today
Race ESign
Operational
90 days ago
100.0
% uptime
Today
Race AI (Grammer)
Operational
90 days ago
100.0
% uptime
Today
One Payment Cloud
Operational
90 days ago
100.0
% uptime
Today
Agent Assisted Payments DTMF
Operational
90 days ago
100.0
% uptime
Today
Secure Payment Links
Operational
90 days ago
100.0
% uptime
Today
Ciptex Cloud
Operational
90 days ago
100.0
% uptime
Today
Ciptex CDN
Operational
90 days ago
100.0
% uptime
Today
Ciptex Telephony Network
Operational
90 days ago
100.0
% uptime
Today
Ciptex NOC General Notifications
Operational
Legacy
Operational
Twilio RACE / Flex
Operational
Twilio Programmable Voice PSTN
Operational
Twilio Programmable Messaging
Operational
ZenDesk Integration
Operational
Twilio Segment
Operational
Twilio Programmable Video
Operational
SendGrid
Operational
90 days ago
100.0
% uptime
Today
SendGrid API
Operational
90 days ago
100.0
% uptime
Today
SendGrid SMTP
Operational
90 days ago
100.0
% uptime
Today
SendGrid Email Activity
Operational
90 days ago
100.0
% uptime
Today
SendGrid API v3
Operational
90 days ago
100.0
% uptime
Today
SendGrid API v2
Operational
90 days ago
100.0
% uptime
Today
SendGrid Event Webhook
Operational
90 days ago
100.0
% uptime
Today
SendGrid Parse API
Operational
90 days ago
100.0
% uptime
Today
Spoke Phone
Operational
90 days ago
100.0
% uptime
Today
Spoke Phone
Operational
90 days ago
100.0
% uptime
Today
Cloudflare
Operational
90 days ago
99.99
% uptime
Today
Cloudflare Dashboard
Operational
90 days ago
99.99
% uptime
Today
Cloudflare Manchester, United Kingdom - (MAN)
Operational
90 days ago
100.0
% uptime
Today
Cloudflare API
Operational
90 days ago
100.0
% uptime
Today
Cloudflare API Shield
Operational
90 days ago
100.0
% uptime
Today
Cloudflare Containers
Operational
90 days ago
100.0
% uptime
Today
Cloudflare DNS Root Servers
Operational
90 days ago
100.0
% uptime
Today
Cloudflare Gateway
Operational
90 days ago
100.0
% uptime
Today
Cloudflare Load Balancing and Monitoring
Operational
90 days ago
99.98
% uptime
Today
Cloudflare Network
Operational
90 days ago
100.0
% uptime
Today
Cloudflare London, United Kingdom - (LHR)
Operational
Resolved -
The incident has been resolved. The root cause has been identified and the situation is now back to normal. The Public API and Yousign application are operating as expected.
May 12, 17:08 BST
Update -
We are aware that our upstream provider for the Race ESign service (Yousign) is currently experiencing instability.
Since approximately 16:03 BST, customers may experience failures when attempting to send or sign documents via Race ESign, including HTTP errors and intermittent application issues.
The Yousign engineering team is actively monitoring the situation. This is being investigated at the provider level and we will provide further updates in 1 hour or as they become available.
May 12, 16:30 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
May 12, 16:22 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
May 9, 13:23 BST
Monitoring -
The incident affecting cross region connectivity is now operating normally. Twilio will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
May 9, 12:25 BST
Update -
Twilio are currently still investigating issues affecting cross region connectivity. Customers could experience degradation of calls traversing between regions. We will provide another update in 4 hours or as soon as more information becomes available.
May 9, 08:12 BST
Update -
Twilio are currently still investigating issues affecting cross region connectivity. Customers could experience degradation of calls traversing between regions. We will provide another update in 2 hours or as soon as more information becomes available.
May 9, 06:17 BST
Update -
Twilio are currently investigating issues affecting cross-region connectivity. We will provide another update in 1 hour or as soon as more information becomes available.
May 9, 05:15 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
May 9, 05:08 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
May 8, 14:05 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
May 8, 10:09 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
May 8, 09:40 BST
Monitoring -
Twilio products are now observing recovery.
We are continuing to monitor the issue and are awaiting further updates.
We will provide another update in 2 hours or as soon as more information becomes available
May 8, 08:32 BST
Update -
We continue to monitor the degradation affecting multiple Twilio products. Customers may experience higher than normal wait times as a result.
We will update you in 2 hours, or sooner if we have more information.
May 8, 04:18 BST
Update -
This issue appears to be related to an ongoing issue affecting AWS in the US-EAST-1 region.
We are actively monitoring the situation and will update you when we know more.
May 8, 03:36 BST
Update -
Twilio monitoring systems have detected an intermittent issue causing 5.xx errors affecting their APIs.
We will update you when we know more.
May 8, 01:45 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
May 8, 01:32 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
May 8, 06:00 BST
Update -
Twilio has observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
May 7, 08:59 BST
Update -
Twilio have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and is monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
May 6, 14:14 BST
Update -
Twilio have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
May 6, 09:10 BST
Monitoring -
Twilio have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
May 4, 09:53 BST
Update -
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
May 3, 14:36 BST
Update -
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 3, 09:28 BST
Identified -
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Twiloo team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 2, 19:06 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
May 2, 19:04 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
May 7, 22:59 BST
Monitoring -
Twilio has observed a recovery in voice calls from network subscribers in Germany to Twilio Germany Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 17:00 BST
Update -
Twilio customers may be experiencing voice call failures from network subscribers in Germany to Twilio Germany Phone Numbers. The Twilio engineering team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 14:00 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
May 7, 13:53 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
May 7, 13:57 BST
Update -
Twilio monitoring systems have detected a potential issue with inbound calls failing via the carrier Telefonica in Germany. Twilio engineers have been alerted and are investigating. We will provide an update when we have more details.
May 7, 13:40 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
May 7, 13:37 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
May 6, 23:30 BST
Update -
Twilio are experiencing intermittent call failures to Spain. Their engineers are working with their carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
May 6, 18:03 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
May 6, 17:58 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
May 6, 12:27 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
May 6, 12:05 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
May 2, 05:52 BST
Update -
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 1, 22:48 BST
Identified -
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom.Twilio team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 1, 22:16 BST
Update -
We are continuing to investigate this issue.
May 1, 19:27 BST
Update -
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Twilio team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 1, 19:26 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
May 1, 19:24 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
May 1, 02:09 BST
Monitoring -
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 1, 00:43 BST
Identified -
Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 30, 22:24 BST
Update -
Twilio customers may be experiencing voice call audio quality degradation between twilio phone numbers and network subscribers on multiple networks in the United Kingdom. Twilio engineers are actively investigating this issue. We will provide an update as soon as more information becomes available.
Apr 30, 20:15 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Apr 30, 20:09 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
May 1, 02:05 BST
Update -
OKTA engineering team have found a service disruption when logging on to the OP1 Preview environment. Following the completion of their initial infrastructure rollback, we have confirmed that the underlying service instability persists, indicating a more complex root cause. While their primary focus has been on immediate technical mitigation to stabilize the environment, further analysis reveals that the issue extends beyond the initial proxy configuration. They have now escalated this internally for a comprehensive audit. Emergency routing measures are being evaluated to restore service for critical workflows while we work to isolate and resolve the impact.
May 1, 00:50 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
May 1, 00:43 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Apr 29, 20:22 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Apr 29, 15:51 BST