Resolved -
Twilio have monitored the issue with their Serverless Invocation and Authoring API Failures that occurred from 3:10 pm PT to 3:19 pm PT. Their service is operating normally at this time.
Sep 17, 00:40 BST
Update -
Twilio Engineers identified an issue with their Serverless Invocation and Authoring API Failures. Twilio are currently working on restoring functionality. We will update in one hour or when more information becomes available.
Sep 16, 23:36 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Sep 16, 23:32 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Sep 12, 02:52 BST
Update -
Twilio monitoring systems have detected a potential Flex Cluster being down in IE1 region. Their engineering team have been alerted and are actively investigating. We will update as soon as we have more information.
Sep 12, 01:57 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Sep 12, 01:49 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Sep 8, 12:34 BST
Update -
Twilio engineers have identified an issue with Digital Chat Transfer functionality in Flex. We expect to provide another update in 1 hour or as soon as more information becomes available.
Sep 8, 12:17 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Sep 8, 12:06 BST
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Sep 4, 14:23 BST
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Sep 4, 14:23 BST