Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 17, 07:40 GMT
Update -
Twilio engineers are investigating an issue with UK API Errors and are working to deploy a fix. We expect to provide another update as soon as more information becomes available.
Nov 16, 22:43 GMT
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Nov 16, 22:41 GMT
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 13, 14:19 GMT
Monitoring -
Flex Insights Historical Reporting platform is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Nov 13, 14:02 GMT
Update -
Twilio are currently experiencing an outage with Flex Insights due to an issue with their BI vendor. We will provide further updates in 1 hour or as they become available.
Nov 13, 13:19 GMT
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Nov 13, 13:16 GMT
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 12, 23:33 GMT
Update -
We are continuing to investigate this issue.
Nov 12, 21:33 GMT
Investigating -
From 20:45 - 20:47 and 20:59 - 21:01 UTC, customers using Twilio APIs may have seen an unexpected increase in 503 errors. Their engineers are currently investigating and will provide more information as it becomes available.
Nov 12, 21:25 GMT
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 10, 21:27 GMT
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Nov 10, 21:27 GMT
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 10, 14:41 GMT
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Nov 10, 14:03 GMT
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 8, 00:25 GMT
Monitoring -
The Video Service’s connectivity issue is now operating normally. Users should be able to use all Video functionality without errors. Twilio will continue to monitor for system stability. We'll provide another update as soon as more information becomes available.
Nov 7, 07:23 GMT
Update -
Twilio's automated systems have detected a potential issue affecting the Twilio Video service, related to joining the actual call. Twilio engineers are working to resolve the issue. We'll update you in 1 hour or as soon as more information becomes available.
Nov 7, 02:03 GMT
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Nov 7, 01:50 GMT
Resolved -
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Nov 6, 18:10 GMT
Investigating -
Twilio are continuing to observe call quality issues from a subset of Twilio's Numbers in the United Kingdom. Twilio Engineers are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 6, 12:08 GMT
Monitoring -
Twilio are observing recovery of call quality issues from a subset of Twilio's Numbers in the United Kingdom. Twilio Engineers are currently monitoring the issue to ensure full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 6, 11:30 GMT
Update -
Twilio are observing call quality issues from a subset of Twilio's Numbers in the United Kingdom. Twilio Engineers are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 6, 10:33 GMT
Investigating -
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Nov 6, 10:28 GMT