All Systems Operational
Uptime over the past 90 days. View historical uptime.
Twilio Operational
Twilio Messaging Channels Operational
Twilio Notify Operational
Twilio Live Operational
Twilio Sync Operational
Twilio TwiML Bins Operational
Twilio SMS, Europe Operational
Twilio Assets Operational
Twilio SMS Operational
Twilio Functions Operational
Twilio Studio Operational
Twilio Speech Recognition Operational
Twilio Voice Insights Operational
Twilio TwiML Operational
Twilio Recording Transcriptions Operational
Twilio TaskRouter Operational
Twilio Flex Application Platform Operational
Twilio Programmable Chat Operational
Twilio Phone Numbers Operational
Twilio Text-to-Speech Operational
Twilio Queue Operational
Twilio Recording Operational
Twilio Conference Operational
Twilio Client Mobile Operational
Twilio Client Web Operational
Twilio SIP Interface Operational
Twilio Elastic SIP Trunking Operational
Twilio PSTN Operational
Twilio Proxy Operational
Twilio Go Rooms Operational
Twilio Network Traversal Service Operational
Twilio Flex Insights Operational
Twilio Compositions Operational
Twilio Voice, North America Operational
Twilio Voice, Latin America Operational
Twilio Voice, APAC Operational
Twilio Recordings Operational
Twilio Peer-to-Peer Rooms Operational
Twilio Group Rooms Operational
Twilio Messaging Insights Operational
Twilio Conversations Operational
Twilio SMS, Europe Operational
Twilio AutoPilot Operational
Twilio Voice, Europe Operational
Twilio Voice, Middle East & Africa Operational
Twilio Console Operational
Twilio REST API Operational
Twilio Authy 2FA Operational
Twilio Event Stream Operational
RACE API Operational
90 days ago
100.0 % uptime
Today
Ciptex Zendesk API Operational
90 days ago
100.0 % uptime
Today
Ciptex Email API Operational
90 days ago
100.0 % uptime
Today
Ciptex Form API Operational
90 days ago
100.0 % uptime
Today
Ciptex AI API Operational
90 days ago
100.0 % uptime
Today
Ciptex OpenWrks API Operational
90 days ago
100.0 % uptime
Today
Ciptex Video API Operational
90 days ago
100.0 % uptime
Today
RACE Schedule API Operational
90 days ago
100.0 % uptime
Today
RACE Plugin API Operational
90 days ago
100.0 % uptime
Today
RACE Blacklist API Operational
90 days ago
100.0 % uptime
Today
RACE Directory API Operational
90 days ago
100.0 % uptime
Today
RACE Outcome API Operational
90 days ago
100.0 % uptime
Today
RACE Queue Management API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud Operational
90 days ago
100.0 % uptime
Today
Agent Assisted Payments DTMF Operational
90 days ago
100.0 % uptime
Today
Secure Payment Links Operational
90 days ago
100.0 % uptime
Today
Ciptex Cloud Operational
90 days ago
100.0 % uptime
Today
Ciptex CDN Operational
90 days ago
100.0 % uptime
Today
Ciptex Telephony Network Operational
90 days ago
100.0 % uptime
Today
Ciptex NOC General Notifications Operational
Legacy ? Operational
Twilio RACE / Flex Operational
Twilio Programmable Voice PSTN Operational
Twilio Programmable Messaging Operational
ZenDesk Integration ? Operational
Twilio Segment Operational
Twilio Programmable Video Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
High Packet Loss on Inbound Calls to Spain Phone Numbers
Resolved - The issue affecting inbound calls to Twilio Spain phone numbers has been resolved, and the service is functioning normally at this time.
Apr 25, 22:50 BST
Monitoring - Twilio have started seeing recovery for inbound calls to Twilio Spain phone numbers. Twilio will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 25, 21:21 BST
Investigating - Twilio is observing high packet loss on inbound calls to Spain Phone numbers. They are currently working with their carrier partner to resolve the issue and expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 25, 17:54 BST
Apr 24, 2024

No incidents reported.

Apr 23, 2024
Twilio - Call Failures to a Subset of Twilio Phone Numbers in Thailand
Resolved - We are no longer observing call failures to a subset of Twilio phone numbers in Thailand. This incident has been resolved.
Apr 23, 03:00 BST
Investigating - Twilio are continuing to observe call failures to a subset of Twilio phone numbers in Thailand. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Apr 23, 00:25 BST
Update - Twilio has started seeing recovery for call failures to a subset of Twilio phone numbers in Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
Apr 22, 21:44 BST
Monitoring - Twilio has started seeing recovery for call failures to a subset of Twilio phone numbers in Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 22, 19:56 BST
Investigating - Twilio is observing call failures to a subset of Twilio phone numbers in Thailand. They are currently working with their carrier partner to resolve the issue and expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 22, 15:37 BST
Apr 22, 2024
Errors for WhatsApp Messages
Resolved - WhatsApp continues to operate normally. This issue has been resolved.
Apr 22, 20:36 BST
Monitoring - Twilio has confirmed that the baseline call functionality has been restored and is operating normally. Users should experience no issues with standard voice calls. The service is also fully recovered on both inbound and outbound Flex calls. Their team is working diligently to resolve any residual issues to minimize any disruption to the users. They will provide another update in 30 minutes or as soon as more information becomes available.
Apr 22, 17:45 BST
Investigating - Twilio is currently investigating elevated errors for WhatsApp messages. Their engineers are working to identify and remediate the issue, and will provide another update in 1 hour or as soon as more information becomes available.
Apr 22, 17:00 BST
Twilio - Call Quality issues for Incoming & Outbound Calls
Resolved - Flex and conference calls have been resolved and are operating normally at this time.
Apr 22, 19:45 BST
Monitoring - Flex and conference calls are now operating normally. We will continue to monitor for system stability. We’ll provide another update in 30 minutes or as soon as more information becomes available.
Apr 22, 19:02 BST
Update - We are continuing to investigate this issue.
Apr 22, 16:10 BST
Investigating - Twilio is currently aware of an issue that is affecting call quality for inbound calls, they are working to investigate and resolve the issue and will provide further updates as soon as more information becomes available.
Apr 22, 16:03 BST
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Twilio Segment - A small number of destinations are experiencing lag delivering events to their integrations
Resolved - This incident has been resolved.
Apr 19, 21:22 BST
Identified - Twilio Segment engineers have routed new traffic away from the degraded infrastructure, but events received in the past hour may see elevated latency. Further updates will be provided in 1 hour or when they become available.
Apr 19, 21:13 BST
Apr 18, 2024
Twilio - increased number of 15000 - Internal Twilio error
Resolved - This incident has been resolved.
Apr 18, 14:06 BST
Monitoring - Twilio engineers have identified and mitigated the issue. They are monitoring the situation now and will provide another update shortly.
Apr 18, 13:29 BST
Investigating - Twilio became aware of a potential issue with an increased number of "15000 - Internal Twilio errors". Their engineering team has been alerted and is actively investigating. They will update as soon as they have more information.
Apr 18, 13:22 BST
Apr 17, 2024
Twilio Segment - Unify and Engage pipeline delay
Resolved - This incident has been resolved.
Apr 17, 21:15 BST
Monitoring - A fix has been implemented and Twilio Segment engineers are monitoring the results.
Apr 17, 19:31 BST
Identified - Twilio Segment is experiencing delays in processing data onto Unify profiles and Twilio Engage (US). The engineering team have identified and is looking at mitigating the underlying issue.
Apr 17, 17:03 BST
Twilio - SMS Delivery Failures on Lycamobile Network in Ireland
Resolved - Twilio are no longer experiencing SMS delivery failures when sending messages to Lycamobile network in Ireland. This incident has been resolved.
Apr 17, 13:21 BST
Update - Twilio is still working to resolve this issue. They'll provide further updates in due course.
Apr 17, 08:11 BST
Update - Twilio continue to experience SMS delivery failures when sending messages to Lycamobile network in Ireland. Twilio engineers are working with their carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Apr 17, 00:22 BST
Identified - Twilio are experiencing SMS delivery failures when sending messages to Lycamobile network in Ireland. Twilio engineers are working with their carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 16, 22:01 BST
Investigating - Twilio are experiencing SMS delivery failures when sending messages to Lycamobile network in Ireland. Twilio engineers are working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 16, 21:08 BST
Apr 16, 2024
Apr 15, 2024
Twilio - High Packet Loss to Voice Calls to Italy
Resolved - This incident has been resolved.
Apr 15, 12:29 BST
Monitoring - Twilio has started seeing recovery in high packet loss for inbound voice calls to Twilio numbers in Italy. They will continue to monitor to ensure a full recovery and provide another update in 2 hours or as soon as more information becomes available.
Apr 15, 11:05 BST
Investigating - Twilio is investigating high packet loss for inbound voice calls to Twilio numbers in Italy. They expect to provide an update in 1 hour or as soon as more information becomes available.
Apr 15, 09:50 BST
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

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