Partially Degraded Service

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Welcome to the Ciptex status page. Here you'll find real-time updates on the availability and performance of our platform and services. If you experience any issues, please contact our support team. Subscribe to updates to be notified of any incidents or scheduled maintenance.

Uptime over the past 90 days. View historical uptime.
Twilio Degraded Performance
Twilio Messaging Channels Operational
Twilio Sync Operational
Twilio TwiML Bins Operational
Twilio SMS, Europe Operational
Twilio Assets Operational
Twilio SMS Operational
Twilio Functions Operational
Twilio Studio Operational
Twilio Speech Recognition Operational
Twilio Voice Insights Operational
Twilio TwiML Operational
Twilio Recording Transcriptions Operational
Twilio TaskRouter Operational
Twilio Flex Application Platform Operational
Twilio Phone Numbers Operational
Twilio Text-to-Speech Operational
Twilio Queue Operational
Twilio Recording Operational
Twilio Conference Operational
Twilio Client Web Operational
Twilio SIP Interface Operational
Twilio Elastic SIP Trunking Operational
Twilio PSTN Operational
Twilio Proxy Operational
Twilio Go Rooms Operational
Twilio Network Traversal Service Operational
Twilio Flex Insights Operational
Twilio Compositions Operational
Twilio Voice, North America Operational
Twilio Voice, Latin America Operational
Twilio Voice, APAC Degraded Performance
Twilio Recordings Operational
Twilio Peer-to-Peer Rooms Operational
Twilio Group Rooms Operational
Twilio Messaging Insights Operational
Twilio Conversations Operational
Twilio SMS, Europe Operational
Twilio Voice, Europe Operational
Twilio Voice, Middle East & Africa Operational
Twilio Console Operational
Twilio REST API Operational
Twilio Authy 2FA Operational
Twilio Event Stream Operational
Twilio Verify Operational
Twilio Flex Conversations Operational
Twilio Flex Programmable Chat Operational
Twilio Flex Programmable Voice Operational
Twilio Flex Plugins Operational
Twilio Flex Queue Stats Operational
Twilio Flex Agent Desktop Operational
Twilio Flex Routing Operational
Twilio Intelligence Operational
Twilio Event Streams Operational
Twilio PROGRAMMABLE CHAT Operational
Twilio Voice REST API Operational
Twilio Messaging Services Operational
Twilio ConversationRelay Operational
Race Engage Operational
Ciptex Zendesk API Operational
Ciptex Email API Operational
Ciptex Form API Operational
Ciptex AI API Operational
Ciptex OpenWrks API Operational
Ciptex Video API Operational
Race Schedule API Operational
Race Plugin API Operational
Race Blacklist API Operational
Race Directory API Operational
Race Outcome API Operational
Race Queue Management API Operational
One Payment Cloud API Operational
Race ESign Operational
Race AI (Grammer) Operational
One Payment Cloud Operational
Agent Assisted Payments DTMF Operational
Secure Payment Links Operational
Ciptex Cloud Operational
Ciptex CDN Operational
Ciptex Telephony Network Operational
Ciptex NOC General Notifications Operational
Legacy Operational
Twilio RACE / Flex Operational
Twilio Programmable Voice PSTN Operational
Twilio Programmable Messaging Operational
ZenDesk Integration Operational
Twilio Segment Operational
Twilio Programmable Video Operational
SendGrid Operational
SendGrid API Operational
SendGrid SMTP Operational
SendGrid Email Activity Operational
SendGrid API v3 Operational
SendGrid API v2 Operational
SendGrid Event Webhook Operational
SendGrid Parse API Operational
Spoke Phone Operational
Spoke Phone Operational
Cloudflare Operational
Cloudflare Dashboard Operational
Cloudflare Manchester, United Kingdom - (MAN) Operational
Cloudflare API Operational
Cloudflare API Shield Operational
Cloudflare Containers Operational
Cloudflare DNS Root Servers Operational
Cloudflare Gateway Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Network Operational
Cloudflare London, United Kingdom - (LHR) Operational
Cloudflare Cloud Network Interconnect (CNI) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 18, 2026

No incidents reported today.

Oct 17, 2026

Twilio - 5300 Errors on Singapore Client Edge
Resolved - Twilio are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events.
Oct 17, 20:40 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Oct 17, 18:56 BST

Oct 16, 2026

Twilio - One-Way Audio on Voice Calls from Network Subscribers to a Subset of Twilio UK Numbers
Resolved - The incident has been resolved and voice calls from Gamma network subscribers in the United Kingdom to a subset of Twilio United Kingdom Phone Numbers are operating normally.
Oct 16, 17:16 BST
Update - Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in the United Kingdom to Twilio United Kingdom Phone Numbers. Twilio is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 16, 12:05 BST
Update - Twilio customers may be experiencing silent calls and one-way audio from network subscribers in the United Kingdom to Twilio United Kingdom phone numbers. Twilio team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available
Oct 16, 10:56 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Oct 16, 10:37 BST
Twilio - Voice Call Silent and One-Way Audio from Gamma United Kingdom to Twilio United Kingdom Phone Numbers
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Oct 16, 10:44 BST
Update - We are continuing to investigate this issue.
Oct 16, 10:42 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Oct 16, 10:40 BST
Twilio - Voice Call Post Dial Delay from a Subset of Twilio Toll-Free Numbers, Landline Numbers, and Mobile Numbers to Multiple Networks in Multiple Countries
Resolved - The incident has been resolved and voice calls from a subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to network subscribers on affected networks in multiple countries are operating normally.
Oct 16, 06:57 BST
Update - Twilio have observed a recovery in voice calls from a subset of Twilio Toll-Free Numbers, Landline Numbers, and Mobile Numbers to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available
Oct 15, 23:10 BST
Monitoring - Twilio have observed a recovery in voice calls from a subset of Twilio Toll-Free Numbers and Phone Numbers to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 15, 22:17 BST
Update - Twilio customers may be experiencing voice call post dial delay from a subset of Toll-Free Numbers, Landline Numbers, and Mobile Numbers to network subscribers on multiple networks in multiple countries. Twilio has identified the cause and is working to resolve the issue. We will provide another update in 3 hours or as soon as more information becomes available.
Oct 15, 20:35 BST
Identified - Twilio customers may be experiencing voice call post dial delay from a subset of Toll-Free Numbers, Landline Numbers, and Mobile Numbers to network subscribers on multiple networks in multiple countries. Twilio has identified the cause and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 15, 20:04 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Oct 15, 20:01 BST

Oct 15, 2026

Cloudfare - Network Performance Issues in Eastern North America
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Oct 15, 22:38 BST
Identified - Cloudflare has identified an issue with network performance affecting our Ashburn (IAD) and Newark (EWR) facilities. Customers may observed elevated latency and/or errors for traffic handled by these facilities until the issue is resolved.
They are working on a fix for this issue and will have more updates shortly.
Oct 15, 22:15 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Oct 15, 22:10 BST

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

Twilio - Voice Call Failures From Twilio South Africa Phone Numbers to Vodacom South Africa
Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Oct 12, 17:08 BST
Monitoring - Twilio have observed a recovery in voice calls from a subset of Twilio South Africa Phone Numbers to Vodacom network subscribers in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 12, 14:57 BST
Identified - Twilio customers may be experiencing voice call failures from a subset of Twilio South Africa Phone Numbers to Vodacom network subscribers in South Africa. Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 12, 14:32 BST
Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Oct 12, 14:16 BST

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

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