Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Posted May 07, 2025 - 15:15 BST
Monitoring
Twilio are observing recovery in call failures to Twilio German phone numbers. Their Engineers are currently working with their carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted May 07, 2025 - 13:29 BST
Update
Twilio are observing call failures to Twilio German phone numbers. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted May 07, 2025 - 10:39 BST
Investigating
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Posted May 07, 2025 - 10:29 BST
This incident affected: Twilio (Twilio Voice, Europe).