Investigating - Twilio are observing call quality problems to MTN Network in Ghana. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
May 29, 2024 - 00:07 BST
Twilio Degraded Performance
Twilio Messaging Channels Operational
Twilio Notify Operational
Twilio Live Operational
Twilio Sync Operational
Twilio TwiML Bins Operational
Twilio SMS, Europe Operational
Twilio Assets Operational
Twilio SMS Operational
Twilio Functions Operational
Twilio Studio Operational
Twilio Speech Recognition Operational
Twilio Voice Insights Operational
Twilio TwiML Operational
Twilio Recording Transcriptions Operational
Twilio TaskRouter Operational
Twilio Flex Application Platform Operational
Twilio Programmable Chat Operational
Twilio Phone Numbers Degraded Performance
Twilio Text-to-Speech Operational
Twilio Queue Operational
Twilio Recording Operational
Twilio Conference Operational
Twilio Client Mobile Operational
Twilio Client Web Operational
Twilio SIP Interface Operational
Twilio Elastic SIP Trunking Operational
Twilio PSTN Operational
Twilio Proxy Operational
Twilio Go Rooms Operational
Twilio Network Traversal Service Operational
Twilio Flex Insights Operational
Twilio Compositions Operational
Twilio Voice, North America Operational
Twilio Voice, Latin America Operational
Twilio Voice, APAC Operational
Twilio Recordings Operational
Twilio Peer-to-Peer Rooms Operational
Twilio Group Rooms Operational
Twilio Messaging Insights Operational
Twilio Conversations Operational
Twilio SMS, Europe Operational
Twilio AutoPilot Operational
Twilio Voice, Europe Operational
Twilio Voice, Middle East & Africa Degraded Performance
Twilio Console Operational
Twilio REST API Operational
Twilio Authy 2FA Operational
Twilio Event Stream Operational
RACE API Operational
90 days ago
100.0 % uptime
Today
Ciptex Zendesk API Operational
90 days ago
100.0 % uptime
Today
Ciptex Email API Operational
90 days ago
100.0 % uptime
Today
Ciptex Form API Operational
90 days ago
100.0 % uptime
Today
Ciptex AI API Operational
90 days ago
100.0 % uptime
Today
Ciptex OpenWrks API Operational
90 days ago
100.0 % uptime
Today
Ciptex Video API Operational
90 days ago
100.0 % uptime
Today
RACE Schedule API Operational
90 days ago
100.0 % uptime
Today
RACE Plugin API Operational
90 days ago
100.0 % uptime
Today
RACE Blacklist API Operational
90 days ago
100.0 % uptime
Today
RACE Directory API Operational
90 days ago
100.0 % uptime
Today
RACE Outcome API Operational
90 days ago
100.0 % uptime
Today
RACE Queue Management API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud Operational
90 days ago
100.0 % uptime
Today
Agent Assisted Payments DTMF Operational
90 days ago
100.0 % uptime
Today
Secure Payment Links Operational
90 days ago
100.0 % uptime
Today
Ciptex Cloud Operational
90 days ago
100.0 % uptime
Today
Ciptex CDN Operational
90 days ago
100.0 % uptime
Today
Ciptex Telephony Network Operational
90 days ago
100.0 % uptime
Today
Ciptex NOC General Notifications Operational
Legacy ? Operational
Twilio RACE / Flex Operational
Twilio Programmable Voice PSTN Operational
Twilio Programmable Messaging Operational
ZenDesk Integration ? Operational
Twilio Segment Operational
Twilio Programmable Video Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 29, 2024

Unresolved incident: Twilio - Call Quality Problems to MTN Network in Ghana.

May 28, 2024

No incidents reported.

May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024
Resolved - Issue with verifying caller IDs has been resolved and outgoing caller IDs are operating normally at this time.
May 25, 01:30 BST
Update - Twilio continue to experience issues with customers being able to verify their caller IDs. Their engineers are working to resolve the issue.
May 24, 23:34 BST
Investigating - Twilio are experiencing some issues with Programmable Voice and caller IDs. Their engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 24, 23:28 BST
May 24, 2024
May 23, 2024
Resolved - Twilio are no longer experiencing SMS delivery failures to and from multiple networks in The Netherlands via a subset of Twilio numbers. This incident has been resolved.
May 23, 20:29 BST
Monitoring - Twilio are observing successful SMS delivery to and from multiple networks in The Netherlands via a subset of Twilio numbers. Twilio will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
May 23, 19:40 BST
Investigating - Twilio are experiencing SMS delivery failures to and from multiple networks in The Netherlands via a subset of Twilio numbers. Twilio engineers are working with their carrier partners to resolve the issue. We expect to provide another update as soon as more information becomes available.
May 23, 17:56 BST
May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024
Resolved - This incident has been resolved.
May 18, 23:00 BST
Investigating - We are continuing to observe SMS delivery delays when sending messages to Telefonica O2 Network in Germany but there has been a change implemented that has resolved the duplicates received for inbound SMS from this network. Twilio Engineers are working with our carrier partner, and we will provide another update in 24 hours or as soon as more information becomes available.
May 18, 07:08 BST
Update - We are continuing to observe SMS delivery delays when sending messages to Telefonica O2 Network in Germany but there has been a change implemented that has resolved the duplicates received for inbound SMS from this network. Twilio Engineers are working with our carrier partner, and we will provide another update as soon as more information becomes available.
May 17, 20:23 BST
Update - We are continuing to observe SMS delivery delays when sending messages to Telefonica O2 Network in Germany, but there has been a change implemented that has resolved the duplicates received for inbound SMS from this network. Twilio Engineers are working with their carrier partner. We will provide another update in 6 hours or as soon as more information becomes available.
May 17, 15:50 BST
Update - Twilio continues to observe SMS delivery delays when sending messages to Telefonica O2 Network in Germany and duplicates are being received for inbound SMS from this network. Their Engineers are working with their carrier partner and will provide another update in 2 hours or as soon as more information becomes available.
May 17, 12:13 BST
Monitoring - Twilio are observing recovery in SMS delivery delays when sending messages to Telefonica O2 Network in Germany. Twilio will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
May 17, 09:08 BST
Investigating - Twilio is experiencing SMS delivery delays when sending messages to Telefonica O2 network in Germany. Twilio engineers are working with their carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.
May 17, 02:11 BST
May 17, 2024
May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.