Update - Twilio continue investigating voice quality problems when calling to a subset of Twilio's UK phone numbers. Twilio engineers are working with their carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 28, 2024 - 08:06 GMT
Update - We are continuing to investigate this issue.
Mar 27, 2024 - 08:00 GMT
Update - Twilio continue investigating voice quality problems when calling to a subset of Twilio's UK phone numbers. Twilio engineers are working with their carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 27, 2024 - 07:55 GMT
Update - Twilio continue investigating voice quality problems when calling to a subset of Twilio's UK phone numbers. Twilio engineers are working with their carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 26, 2024 - 17:52 GMT
Update - Twilio continue investigating voice quality problems when calling to a subset of Twilio's UK phone numbers. Twilio engineers are working with their carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 26, 2024 - 00:00 GMT
Update - Twilio continue to investigate voice quality problems when calling to a subset of Twilio's UK phone numbers. Twilio engineers are working with their carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 25, 2024 - 19:50 GMT
Update - Twilio continue investigating voice quality problems when calling to a subset of Twilio's UK phone numbers. Twilio engineers are working with their carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 25, 2024 - 18:45 GMT
Investigating - Twilio are observing voice quality problems when calling to a subset of Twilio's UK phone numbers. Twilio engineers are working with their carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 25, 2024 - 17:44 GMT
Twilio Degraded Performance
Twilio Messaging Channels Operational
Twilio Notify Operational
Twilio Live Operational
Twilio Sync Operational
Twilio TwiML Bins Operational
Twilio SMS, Europe Operational
Twilio Assets Operational
Twilio SMS Operational
Twilio Functions Operational
Twilio Studio Operational
Twilio Speech Recognition Operational
Twilio Voice Insights Operational
Twilio TwiML Operational
Twilio Recording Transcriptions Operational
Twilio TaskRouter Operational
Twilio Flex Application Platform Operational
Twilio Programmable Chat Operational
Twilio Phone Numbers Operational
Twilio Text-to-Speech Operational
Twilio Queue Operational
Twilio Recording Operational
Twilio Conference Operational
Twilio Client Mobile Operational
Twilio Client Web Operational
Twilio SIP Interface Operational
Twilio Elastic SIP Trunking Operational
Twilio PSTN Degraded Performance
Twilio Proxy Operational
Twilio Go Rooms Operational
Twilio Network Traversal Service Operational
Twilio Flex Insights Operational
Twilio Compositions Operational
Twilio Voice, North America Operational
Twilio Voice, Latin America Operational
Twilio Voice, APAC Operational
Twilio Recordings Operational
Twilio Peer-to-Peer Rooms Operational
Twilio Group Rooms Operational
Twilio Messaging Insights Operational
Twilio Conversations Operational
Twilio SMS, Europe Operational
Twilio AutoPilot Operational
Twilio Voice, Europe Degraded Performance
Twilio Voice, Middle East & Africa Operational
Twilio Console Operational
Twilio REST API Operational
Twilio Authy 2FA Operational
Twilio Event Stream Operational
RACE API Operational
90 days ago
100.0 % uptime
Today
Ciptex Zendesk API Operational
90 days ago
100.0 % uptime
Today
Ciptex Email API Operational
90 days ago
100.0 % uptime
Today
Ciptex Form API Operational
90 days ago
100.0 % uptime
Today
Ciptex AI API Operational
90 days ago
100.0 % uptime
Today
Ciptex OpenWrks API Operational
90 days ago
100.0 % uptime
Today
Ciptex Video API Operational
90 days ago
100.0 % uptime
Today
RACE Schedule API Operational
90 days ago
100.0 % uptime
Today
RACE Plugin API Operational
90 days ago
100.0 % uptime
Today
RACE Blacklist API Operational
90 days ago
100.0 % uptime
Today
RACE Directory API Operational
90 days ago
100.0 % uptime
Today
RACE Outcome API Operational
90 days ago
100.0 % uptime
Today
RACE Queue Management API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud Operational
90 days ago
100.0 % uptime
Today
Agent Assisted Payments DTMF Operational
90 days ago
100.0 % uptime
Today
Secure Payment Links Operational
90 days ago
100.0 % uptime
Today
Ciptex Cloud Operational
90 days ago
100.0 % uptime
Today
Ciptex CDN Operational
90 days ago
100.0 % uptime
Today
Ciptex Telephony Network Operational
90 days ago
100.0 % uptime
Today
Ciptex NOC General Notifications Operational
Legacy ? Operational
Twilio RACE / Flex Operational
Twilio Programmable Voice PSTN Operational
Twilio Programmable Messaging Operational
ZenDesk Integration ? Operational
Twilio Segment Operational
Twilio Programmable Video Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

Unresolved incident: Call quality problems to a subset of Twilio's UK numbers.

Mar 27, 2024
Resolved - This incident has been resolved.
Mar 27, 06:42 GMT
Investigating - Twilio are observing Call Failure To And From A Subset Of Phone Numbers In the United Kingdom. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available
Mar 27, 02:40 GMT
Mar 26, 2024
Mar 25, 2024
Resolved - Twilio are no longer experiencing issues with Flex Insights Dashboards not being accessible. This incident has been resolved.
Mar 25, 13:35 GMT
Investigating - Twilio monitoring systems have detected a potential issue with Flex insights boards which currently not accessible. Their engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Mar 25, 12:39 GMT
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Resolved - This incident has been resolved.
Mar 15, 05:23 GMT
Identified - The root cause of intermittent failures with logging and signup in the console has been identified.Twilio engineers are working on implementing a fix. We expect to provide another update in 2 hours or as soon more information becomes available.
Mar 14, 22:45 GMT
Investigating - Twilio are currently seeing intermittent failures logging into console. Their engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 14, 22:01 GMT