Update - Twilio engineers have identified the root cause of the issue preventing some customers from accessing certain pages within the Twilio Console, including the self-service options for creating additional accounts and resetting MFA enrollment. They are actively working with their vendor partner to resolve the problem. As a workaround, they recommend that customers currently using Chrome try logging in with Edge. You can expect another update within 24 hours or sooner if more information becomes available.
Jan 18, 2025 - 10:50 GMT
Jan 18, 2025 - 10:50 GMT
Identified - Twilio have identified the root cause of the issue preventing some customers from accessing pages within the Twilio Console to self-serve creation of additional accounts and reset their MFA enrollment. They are working with their vendor partner to resolve the issue. We recommend that any customer using Chrome as the browser to log-in retry using Edge as the browser. We expect to provide another update in 16 hours or as soon as more information becomes available
Jan 17, 2025 - 12:22 GMT
Jan 17, 2025 - 12:22 GMT
Update - Twilio engineers are still investigating a service interruption where customers may experience being unexpectedly redirected to the Twilio Console login page. This experience may impact new user signups as well as existing customers with established sessions within the Twilio Console. They expect to provide another update in 8 hours or as soon as more information becomes available
Jan 16, 2025 - 23:01 GMT
Jan 16, 2025 - 23:01 GMT
Update - Twilio engineers are still investigating a service interruption where customers may experience being unexpectedly redirected to the Twilio Console login page. This experience may impact new user signups as well as existing customers with established sessions within the Twilio Console. They expect to provide another update in 4 hours or as soon as more information becomes available
Jan 16, 2025 - 19:59 GMT
Jan 16, 2025 - 19:59 GMT
Update - Twilio engineers are still investigating a service interruption where customers may experience being unexpectedly redirected to the Twilio Console login page. This experience may impact new user signups as well as existing customers with established sessions within the Twilio Console. They expect to provide another update in 2 hours or as soon as more information becomes available
Jan 16, 2025 - 17:47 GMT
Jan 16, 2025 - 17:47 GMT
Investigating - Twilio engineers are currently investigating a service disruption causing some customers to be unexpectedly redirected to the Twilio Console login page. This issue may affect both new user signups and existing customers who already have active sessions in the Console.
An update will be provided in one hour or sooner if additional information becomes available.
Jan 16, 2025 - 16:58 GMT
An update will be provided in one hour or sooner if additional information becomes available.
Jan 16, 2025 - 16:58 GMT
Twilio
Degraded Performance
Twilio Messaging Channels
Operational
Twilio Notify
Operational
Twilio Live
Operational
Twilio Sync
Operational
Twilio TwiML Bins
Operational
Twilio SMS, Europe
Operational
Twilio Assets
Operational
Twilio SMS
Operational
Twilio Functions
Operational
Twilio Studio
Operational
Twilio Speech Recognition
Operational
Twilio Voice Insights
Operational
Twilio TwiML
Operational
Twilio Recording Transcriptions
Operational
Twilio TaskRouter
Operational
Twilio Flex Application Platform
Operational
Twilio Programmable Chat
Operational
Twilio Phone Numbers
Operational
Twilio Text-to-Speech
Operational
Twilio Queue
Operational
Twilio Recording
Operational
Twilio Conference
Operational
Twilio Client Mobile
Operational
Twilio Client Web
Operational
Twilio SIP Interface
Operational
Twilio Elastic SIP Trunking
Operational
Twilio PSTN
Operational
Twilio Proxy
Operational
Twilio Go Rooms
Operational
Twilio Network Traversal Service
Operational
Twilio Flex Insights
Operational
Twilio Compositions
Operational
Twilio Voice, North America
Operational
Twilio Voice, Latin America
Operational
Twilio Voice, APAC
Operational
Twilio Recordings
Operational
Twilio Peer-to-Peer Rooms
Operational
Twilio Group Rooms
Operational
Twilio Messaging Insights
Operational
Twilio Conversations
Degraded Performance
Twilio SMS, Europe
Operational
Twilio AutoPilot
Operational
Twilio Voice, Europe
Operational
Twilio Voice, Middle East & Africa
Operational
Twilio Console
Degraded Performance
Twilio REST API
Operational
Twilio Authy 2FA
Operational
Twilio Event Stream
Operational
Twilio Verify
Degraded Performance
Twilio Flex Conversations
Operational
Twilio Flex Programmable Chat
Operational
Twilio Flex Programmable Voice
Operational
Twilio Flex Plugins
Operational
Twilio Flex Queue Stats
Operational
Twilio Flex Agent Desktop
Operational
Twilio Flex Routing
Operational
Twilio Intelligence
Operational
RACE API
Operational
Ciptex Zendesk API
Operational
Ciptex Email API
Operational
Ciptex Form API
Operational
Ciptex AI API
Operational
Ciptex OpenWrks API
Operational
Ciptex Video API
Operational
RACE Schedule API
Operational
RACE Plugin API
Operational
RACE Blacklist API
Operational
RACE Directory API
Operational
RACE Outcome API
Operational
RACE Queue Management API
Operational
One Payment Cloud API
Operational
One Payment Cloud
Operational
Agent Assisted Payments DTMF
Operational
Secure Payment Links
Operational
Ciptex Cloud
Operational
Ciptex CDN
Operational
Ciptex Telephony Network
Operational
Ciptex NOC General Notifications
Operational
Legacy
?
Operational
Twilio RACE / Flex
Operational
Twilio Programmable Voice PSTN
Operational
Twilio Programmable Messaging
Operational
ZenDesk Integration
?
Operational
Twilio Segment
Operational
Twilio Programmable Video
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.