All Systems Operational
Uptime over the past 90 days. View historical uptime.
Twilio Operational
Twilio Messaging Channels Operational
Twilio Notify Operational
Twilio Live Operational
Twilio Sync Operational
Twilio TwiML Bins Operational
Twilio SMS, Europe Operational
Twilio Assets Operational
Twilio SMS Operational
Twilio Functions Operational
Twilio Studio Operational
Twilio Speech Recognition Operational
Twilio Voice Insights Operational
Twilio TwiML Operational
Twilio Recording Transcriptions Operational
Twilio TaskRouter Operational
Twilio Flex Application Platform Operational
Twilio Programmable Chat Operational
Twilio Phone Numbers Operational
Twilio Text-to-Speech Operational
Twilio Queue Operational
Twilio Recording Operational
Twilio Conference Operational
Twilio Client Mobile Operational
Twilio Client Web Operational
Twilio SIP Interface Operational
Twilio Elastic SIP Trunking Operational
Twilio PSTN Operational
Twilio Proxy Operational
Twilio Go Rooms Operational
Twilio Network Traversal Service Operational
Twilio Flex Insights Operational
Twilio Compositions Operational
Twilio Voice, North America Operational
Twilio Voice, Latin America Operational
Twilio Voice, APAC Operational
Twilio Recordings Operational
Twilio Peer-to-Peer Rooms Operational
Twilio Group Rooms Operational
Twilio Messaging Insights Operational
Twilio Conversations Operational
Twilio SMS, Europe Operational
Twilio AutoPilot Operational
Twilio Voice, Europe Operational
Twilio Voice, Middle East & Africa Operational
Twilio Console Operational
Twilio REST API Operational
Twilio Authy 2FA Operational
Twilio Event Stream Operational
RACE API Operational
90 days ago
100.0 % uptime
Today
Ciptex Zendesk API Operational
90 days ago
100.0 % uptime
Today
Ciptex Email API Operational
90 days ago
100.0 % uptime
Today
Ciptex Form API Operational
90 days ago
100.0 % uptime
Today
Ciptex AI API Operational
90 days ago
100.0 % uptime
Today
Ciptex OpenWrks API Operational
90 days ago
100.0 % uptime
Today
Ciptex Video API Operational
90 days ago
100.0 % uptime
Today
RACE Schedule API Operational
90 days ago
100.0 % uptime
Today
RACE Plugin API Operational
90 days ago
100.0 % uptime
Today
RACE Blacklist API Operational
90 days ago
100.0 % uptime
Today
RACE Directory API Operational
90 days ago
100.0 % uptime
Today
RACE Outcome API Operational
90 days ago
100.0 % uptime
Today
RACE Queue Management API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud Operational
90 days ago
100.0 % uptime
Today
Agent Assisted Payments DTMF Operational
90 days ago
100.0 % uptime
Today
Secure Payment Links Operational
90 days ago
100.0 % uptime
Today
Ciptex Cloud Operational
90 days ago
100.0 % uptime
Today
Ciptex CDN Operational
90 days ago
100.0 % uptime
Today
Ciptex Telephony Network Operational
90 days ago
100.0 % uptime
Today
Ciptex NOC General Notifications Operational
Legacy ? Operational
Twilio RACE / Flex Operational
Twilio Programmable Voice PSTN Operational
Twilio Programmable Messaging Operational
ZenDesk Integration ? Operational
Twilio Segment Operational
Twilio Programmable Video Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 9, 2024

No incidents reported today.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024
Inbound Call Failures to a Subset of Twilio US Phone Numbers from Canada or US roamers in Canada
Resolved - This incident has been resolved.
Oct 4, 10:23 BST
Update - We are continuing to investigate this issue.
Oct 4, 10:05 BST
Update - Twilio is still investigating this issue and will provide another update in 16 hours or as soon as more information becomes available.
Oct 4, 08:15 BST
Update - Twilio is still investigating this issue and will provide another update in 8 hours or as soon as more information becomes available.
Oct 3, 21:59 BST
Update - Twilio is still investigating this issue and will provide another update in 4 hours or as soon as more information becomes available.
Oct 3, 13:28 BST
Investigating - Twilio is observing call failures to a subset of Twilio US phone numbers from Canada or US roamers in Canada. They are currently working with their carrier partner to resolve the issue, and expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 3, 10:00 BST
Oct 3, 2024
Oct 2, 2024
Twilio - Subset of Customers Unable To Access Flex Insights Historical Reports
Resolved - This incident has been resolved.
Oct 2, 16:10 BST
Monitoring - 401 errors accessing Flex Insights historical reports for a subset of customers is now operating normally. Twilio will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Oct 2, 15:27 BST
Update - Twilio are continuing to investigate this issue.We expect to provide another update as soon as more information becomes available.
Oct 2, 06:00 BST
Update - Twilio continues to investigate 401 errors accessing Flex Insights historical reports for a subset of customers. They expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 1, 18:58 BST
Investigating - Twilio are investigating 401 errors accessing Flex Insights historical reports for a subset of customers. We expect to provide another update as soon as more information becomes available.
Oct 1, 15:49 BST
Twilio - Voice Quality Issues on Calls to France
Resolved - This incident has been resolved.
Oct 2, 05:55 BST
Monitoring - We have started seeing recovery for the voice quality issue on calls to France affecting a subset of Twilio phone numbers. Twilio will continue to monitor to ensure a full recovery. We expect to provide another update as soon as more information becomes available.
Oct 1, 21:00 BST
Identified - The issue causing call quality issues to France for a subset of Twilio phone numbers has been identified. Twilio is actively working with their carrier partner to resolve the issue. We expect to provide another update as soon as more information becomes available.
Oct 1, 17:22 BST
Investigating - Twilio become aware of a potential issue with voice quality issues on calls to France. Twilio engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 1, 15:46 BST
Oct 1, 2024
Sep 30, 2024
Potential Issue with Verizon's SMS and Voice Services
Resolved - This incident has been resolved.
Sep 30, 20:54 BST
Investigating - Twilio has been made aware of an outage affecting Verizon's network in the U.S., which may impact SMS and voice services. While Twilio has not observed significant disruptions to its own customers at this time, some may encounter issues with Verizon’s messaging and voice services. Twilio's engineering team is collaborating with Verizon to monitor the situation and will provide an update in one hour or as soon as more information becomes available.

Potentially impacted products include: SMS Long Code (North America), SMS Short Code (North America), and Voice (North America).
Sep 30, 20:29 BST
Elevated HTTP 500 Errors for Flex and TaskRouter Voice Channels
Resolved - This incident has been resolved.
Sep 30, 19:30 BST
Investigating - Twilio is currently investigating an elevated rate of HTTP 500 errors for voice channels in Flex and TaskRouter. Their engineers are working on the issue, and will provide another update in 1 hour or as soon as more information becomes available.
Sep 30, 19:00 BST
Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024
Twilio - Potential Issue with Studio Flow
Resolved - This incident has been resolved.
Sep 26, 08:39 BST
Monitoring - The issue with Studio has been resolved now and Twilio is monitoring the situation for stability and performance. They'll send another update shortly.
Sep 26, 08:14 BST
Investigating - Twilio is aware of a potential issue with Studio. Their engineering team has been alerted and is actively investigating. They will update as soon as more information becomes available.
Sep 26, 06:37 BST
Twilio - Potential Issue with Studio Flow
Resolved - Twilio is aware of a potential issue with Studio. Their engineering team has been alerted and is actively investigating. They will update as soon as more information becomes available.
Sep 26, 06:30 BST
Sep 25, 2024

No incidents reported.

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