All Systems Operational
Twilio Operational
Twilio Messaging Channels Operational
Twilio Notify Operational
Twilio Live Operational
Twilio Sync Operational
Twilio TwiML Bins Operational
Twilio SMS, Europe Operational
Twilio Assets Operational
Twilio SMS Operational
Twilio Functions Operational
Twilio Studio Operational
Twilio Speech Recognition Operational
Twilio Voice Insights Operational
Twilio TwiML Operational
Twilio Recording Transcriptions Operational
Twilio TaskRouter Operational
Twilio Flex Application Platform Operational
Twilio Programmable Chat Operational
Twilio Phone Numbers Operational
Twilio Text-to-Speech Operational
Twilio Queue Operational
Twilio Recording Operational
Twilio Conference Operational
Twilio Client Mobile Operational
Twilio Client Web Operational
Twilio SIP Interface Operational
Twilio Elastic SIP Trunking Operational
Twilio PSTN Operational
Twilio Proxy Operational
Twilio Go Rooms Operational
Twilio Network Traversal Service Operational
Twilio Flex Insights Operational
Twilio Compositions Operational
Twilio Voice, North America Operational
Twilio Voice, Latin America Operational
Twilio Voice, APAC Operational
Twilio Recordings Operational
Twilio Peer-to-Peer Rooms Operational
Twilio Group Rooms Operational
Twilio Messaging Insights Operational
Twilio Conversations Operational
Twilio SMS, Europe Operational
Twilio AutoPilot Operational
Twilio Voice, Europe Operational
Twilio Voice, Middle East & Africa Operational
Twilio Console Operational
Twilio REST API Operational
Twilio Authy 2FA Operational
Twilio Event Stream Operational
RACE API Operational
90 days ago
100.0 % uptime
Today
Ciptex Zendesk API Operational
90 days ago
100.0 % uptime
Today
Ciptex Email API Operational
90 days ago
100.0 % uptime
Today
Ciptex Form API Operational
90 days ago
100.0 % uptime
Today
Ciptex AI API Operational
90 days ago
100.0 % uptime
Today
Ciptex OpenWrks API Operational
90 days ago
100.0 % uptime
Today
Ciptex Video API Operational
90 days ago
100.0 % uptime
Today
RACE Schedule API Operational
90 days ago
100.0 % uptime
Today
RACE Plugin API Operational
90 days ago
100.0 % uptime
Today
RACE Blacklist API Operational
90 days ago
100.0 % uptime
Today
RACE Directory API Operational
90 days ago
100.0 % uptime
Today
RACE Outcome API Operational
90 days ago
100.0 % uptime
Today
RACE Queue Management API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud API Operational
90 days ago
100.0 % uptime
Today
One Payment Cloud Operational
90 days ago
100.0 % uptime
Today
Agent Assisted Payments DTMF Operational
90 days ago
100.0 % uptime
Today
Secure Payment Links Operational
90 days ago
100.0 % uptime
Today
Ciptex Cloud Operational
90 days ago
100.0 % uptime
Today
Ciptex CDN Operational
90 days ago
100.0 % uptime
Today
Ciptex Telephony Network Operational
90 days ago
100.0 % uptime
Today
Ciptex NOC General Notifications Operational
Legacy ? Operational
Twilio RACE / Flex Operational
Twilio Programmable Voice PSTN Operational
Twilio Programmable Messaging Operational
ZenDesk Integration ? Operational
Twilio Segment Operational
Twilio Programmable Video Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 3, 2023

No incidents reported today.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023
Resolved - This incident has been resolved.
Nov 28, 17:06 GMT
Update - API requests are now operating normally. Twilio will continue to monitor for system stability.

We'll provide another update in 30 minutes or as soon as more information becomes available.

Nov 28, 16:43 GMT
Investigating - Twilio is seeing errors for a small subset of API requests being timed out. Customers may have intermittent errors in the account administration functionality. Their engineering team is working to find a resolution.

Twilio will provide another update in 1 hour or as soon as more information becomes available.

Nov 28, 15:54 GMT
Nov 27, 2023
Resolved - This incident has been resolved.
Nov 27, 18:26 GMT
Update - Twilio is currently experiencing delays in sending callbacks. Although all requests are being processed, there is a delay in their reception. Twilio engineers are actively working to resolve this issue. We anticipate providing another update within 1 hour or as soon as more information becomes available.
Nov 27, 17:37 GMT
Update - We are continuing to investigate this issue.
Nov 27, 17:36 GMT
Investigating - Twilio is currently experiencing delays in sending callbacks. Although all requests are being processed, there is a delay in their reception. Twilio engineers are actively working to resolve this issue. We anticipate providing another update within 1 hour or as soon as more information becomes available.
Nov 27, 17:34 GMT
Resolved - Voice quality issues on inbound calls to multiple European countries has been resolved, and the service is functioning normally at this time.
Nov 27, 13:26 GMT
Monitoring - Twilio have started seeing recovery in Voice quality issues on inbound calls to multiple European countries. Twilio will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 27, 11:14 GMT
Investigating - Twilio is observing Voice quality issues on inbound calls to multiple European countries. They are currently working with their carrier partner to resolve the issue.

We expect to provide another update in 1 hour or as soon as more information becomes available.

Nov 27, 10:37 GMT
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023
Resolved - Twilio is no longer experiencing voice quality issues for EU destinations. This issue has been resolved.
Nov 20, 13:56 GMT
Monitoring - Twilio has begun to observe recovery in voice quality issues for calls to Italy, Norway, Netherlands, Poland, Spain, Belgium, Portugal, Denmark, Greece, Finland, Slovakia, and Sweden. They will continue to monitor the situation to ensure a complete recovery. We anticipate providing another update in 2 hours or as soon as more information becomes available.
Nov 20, 11:53 GMT
Update - Twilio continues to experience voice quality issues for calls to Italy, Norway, Netherlands, Poland, Spain, Belgium, Portugal, Denmark, Greece, Finland, Slovakia, and Sweden. The Twilio team is actively collaborating with our carrier partner to address this matter. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 20, 11:27 GMT
Update - Twilio is currently experiencing voice quality issues for calls to Italy, Norway, Netherlands, Poland, Spain, Belgium, Portugal, Denmark, Greece, Finland, Slovakia, and Sweden. The Twilio team is actively collaborating with their carrier partner to address this matter. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Nov 20, 10:35 GMT
Investigating - Twilio is currently experiencing issues with voice quality for calls to multiple European countries. The Twilio engineering team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
Nov 20, 10:10 GMT
Nov 19, 2023

No incidents reported.