Twilio - Delay in WhatsApp Inbound and Outbound Messages

Incident Report for Ciptex

Resolved

Twilio are no longer experiencing delays with WhatsApp outbound and inbound messages. This incident is resolved
Posted Jun 30, 2025 - 21:12 BST

Update

Twilio are continuing to experience delays with WhatsApp outbound and inbound messages. Their engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 30, 2025 - 20:32 BST

Update

Twilio are currently experiencing issues with WhatsApp outbound and inbound messages not arriving. Their engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 30, 2025 - 18:46 BST

Investigating

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Posted Jun 30, 2025 - 18:44 BST
This incident affected: Twilio (Twilio SMS).