Incident impacting Conference Insights API for conferences created in the US2 region has been resolved and service is operating normally at this time.
Posted Jan 14, 2025 - 18:00 GMT
Update
Twilio engineers continue to work on the identified issue causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region despite the previous fix being implemented. They expect to provide an update in the next 8 hours or as soon as more information becomes available.
Posted Jan 14, 2025 - 12:32 GMT
Update
Twilio engineers continue to work on the identified issue which is causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region despite the previous fix being implemented. We expect to provide an update in the next 4 hours or as soon as more information becomes available.
Posted Jan 14, 2025 - 08:50 GMT
Update
Twilio engineers have identified the issue causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region and are working to deploy a fix. You should expect the next update in 4 hours or as soon as more information becomes available.
Posted Jan 14, 2025 - 01:21 GMT
Identified
Twilio engineers have identified the issue causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region and are working to deploy a fix. You should expect the next update in 2 hours or as soon as more information becomes available.
Posted Jan 14, 2025 - 00:00 GMT
Update
Customers using Conference Insights API are seeing 5xx only for conferences created in the US-2 region. Twilio engineers have identified the issue and are working on the fix. They expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 13, 2025 - 23:05 GMT
Investigating
Twilio is currently seeing degraded performance on their account portal (Voice Insights). Their engineering team is looking into the issue. They expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 13, 2025 - 22:54 GMT
This incident affected: Twilio (Twilio Voice Insights).