Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Posted Mar 05, 2026 - 22:45 GMT
Monitoring
Twilio is observing a recovery in the display of WhatsApp phone number details. We are monitoring the service to ensure a full recovery and provide another update as soon as more information becomes available.
Posted Mar 05, 2026 - 22:35 GMT
Update
Twilio monitoring systems have detected a potential issue with WhatsApp phone numbers not being displayed correctly. Twilio engineers have been alerted and are investigating. We will provide an update when we have more details.
Posted Mar 05, 2026 - 18:52 GMT
Investigating
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Posted Mar 05, 2026 - 18:43 GMT
This incident affected: Twilio (Twilio Messaging Channels).