Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Posted Nov 03, 2026 - 19:12 GMT
Update
We have observed a recovery in voice calls from network subscribers to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Nov 03, 2026 - 14:27 GMT
Update
Twilio have observed a recovery in voice calls from network subscribers to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available
Posted Nov 03, 2026 - 06:19 GMT
Monitoring
Twilio have observed a recovery in voice calls from network subscribers to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 03, 2026 - 03:43 GMT
Update
Twilio customers may be experiencing voice call audio delays and high packet loss. Twilio is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 03, 2026 - 02:29 GMT
Investigating
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Posted Nov 03, 2026 - 02:23 GMT
This incident affected: Twilio (Twilio Voice, North America).