Twilio - Inbound calls not reaching to Twilio's +34 numbers

Incident Report for Ciptex

Resolved

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Posted Jan 22, 2026 - 13:07 GMT

Identified

The issue causing inbound call failures to Twilio +34 phone numbers has been identified. Twilio are actively working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 22, 2026 - 12:15 GMT

Investigating

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Posted Jan 22, 2026 - 12:13 GMT

This incident affected: Twilio (Twilio Voice, Europe).