Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Posted Jul 14, 2026 - 14:09 BST
Update
Twilio have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available
Posted Jul 14, 2026 - 13:43 BST
Monitoring
Twilio have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Jul 14, 2026 - 09:35 BST
Update
Twilio customers may be experiencing voice call failures from Multiple network subscribers To Twilio phone Numbers in Portugal. Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
Posted Jul 13, 2026 - 15:41 BST
Identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Portugal. Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 13, 2026 - 13:31 BST
Update
We are continuing to investigate this issue.
Posted Jul 13, 2026 - 13:07 BST
Investigating
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.