Failure to connect calls in US2 region

Incident Report for Ciptex

Resolved

Twilio are no longer experiencing call connecting issue in US2 region. This incident has been resolved.

Posted Jul 23, 2024 - 12:46 BST

Monitoring

Twilio are observing recovery in their service. We will continue monitoring the service to ensure a full recovery. We will provide another update as soon as more information becomes available.

Posted Jul 23, 2024 - 12:12 BST

Investigating

Twilio are experiencing a potential issue to connect calls in US2 region. Twilio engineers are working to resolve the issue. We will provide another update as soon as more information becomes available.

Posted Jul 23, 2024 - 10:55 BST

This incident affected: Twilio (Twilio PSTN).