Twilio - Delivery Delays and Failures from WhatsApp and Messenger Platform

Incident Report for Ciptex

Resolved

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Posted Jun 12, 2026 - 21:41 BST

Update

Twilio are experiencing delivery delays and failures when sending messages from WhatsApp and Messenger platform. Twilio engineers are working with their carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 12, 2026 - 15:34 BST

Investigating

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Posted Jun 12, 2026 - 15:32 BST

This incident affected: Twilio (Twilio SMS).