Twilio has started seeing recovery for Call quality issues to a subset of Twilio numbers from and to a number of European countries. They will continue to monitor to ensure a full recovery and provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 01, 2024 - 13:33 BST
Update
Twilio is still investigating call quality issues affecting a subset of numbers in several European countries. Their engineering team is collaborating with carrier partners to resolve the problem. An update will be provided in two hours or sooner if more information becomes available.
Posted Jul 01, 2024 - 12:00 BST
Investigating
Twilio is investigating Inbound Call Quality Issues to a Subset of Twilio Numbers from several European countries. They expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 01, 2024 - 10:43 BST
This incident affected: Twilio (Twilio Voice Insights).