Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Posted May 08, 2026 - 09:40 BST
Monitoring
Twilio products are now observing recovery.
We are continuing to monitor the issue and are awaiting further updates.
We will provide another update in 2 hours or as soon as more information becomes available
Posted May 08, 2026 - 08:32 BST
Update
We continue to monitor the degradation affecting multiple Twilio products. Customers may experience higher than normal wait times as a result.
We will update you in 2 hours, or sooner if we have more information.
Posted May 08, 2026 - 04:18 BST
Update
This issue appears to be related to an ongoing issue affecting AWS in the US-EAST-1 region.
We are actively monitoring the situation and will update you when we know more.
Posted May 08, 2026 - 03:36 BST
Update
Twilio monitoring systems have detected an intermittent issue causing 5.xx errors affecting their APIs.
We will update you when we know more.
Posted May 08, 2026 - 01:45 BST
Investigating
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.