Twilio - Investigating a Potential Issue with Programmable Voice TwiML

Incident Report for Ciptex

Resolved

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Posted Feb 20, 2026 - 22:24 GMT

Update

Twilio monitoring systems have detected a potential issue with Programmable Voice - TwiML. Their engineering team has been alerted and are actively investigating. We will update as soon as we have more information.
Posted Feb 20, 2026 - 21:55 GMT

Investigating

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Posted Feb 20, 2026 - 21:52 GMT
This incident affected: Twilio (Twilio TwiML).