Twilio - Voice call failures from Germany network subscribers to Germany numbers.

Incident Report for Ciptex

Resolved

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Posted May 07, 2026 - 13:57 BST

Update

Twilio monitoring systems have detected a potential issue with inbound calls failing via the carrier Telefonica in Germany. Twilio engineers have been alerted and are investigating. We will provide an update when we have more details.

Posted May 07, 2026 - 13:40 BST

Investigating

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Posted May 07, 2026 - 13:37 BST

This incident affected: Twilio (Twilio PSTN, Twilio Voice, Europe).