The issue affecting voice calls and dialling when placing calls to Verizon in the United States has been resolved, and the service is functioning normally at this time.
Posted Jan 15, 2026 - 06:04 GMT
Update
Twilio continue to experience voice call failures and dialing delays when placing calls to Verizon in the United States. Their engineers are working with their carrier partners to resolve the issue. We expect to provide another update in 6 hours or as soon as more information becomes available.
Posted Jan 15, 2026 - 00:21 GMT
Update
Twilio continue to experience voice call failures and dialing delays when placing calls to Verizon in the United States. Their engineers are working with their carrier partners to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 14, 2026 - 21:04 GMT
Update
Twilio are experiencing voice call failures and dialing delays when placing calls to Verizon in the United States. Their engineers are working with their carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 14, 2026 - 19:55 GMT
Investigating
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Posted Jan 14, 2026 - 19:52 GMT
This incident affected: Twilio (Twilio PSTN, Twilio Voice, North America).