Twilio - Whatsapp Messages Stuck in Queue Status

Incident Report for Ciptex

Resolved

The issue causing WhatsApp Messages stuck in Queue has been resolved and the service is operating normally at this time.
Posted Oct 15, 2024 - 00:18 BST

Monitoring

Twilio are observing recovery in WhatsApp Messages stuck in Queue. Twilio will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 14, 2024 - 22:19 BST

Update

Twilio engineers have identified the issue causing WhatsApp Messages stuck in Queue status and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 14, 2024 - 21:32 BST

Identified

Twilio engineers have identified the issue causing WhatsApp Messages stuck in Queue status and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 14, 2024 - 18:45 BST
This incident affected: Twilio (Twilio Messaging Channels).