As of 04:58 (CEST), the application and the v3 API are stable and fully operational.
The root cause has been identified and the situation is now back to normal. The Public API and RACE ESign application are operating as expected.
Posted Jul 05, 2026 - 04:45 BST
Update
Since 04:24 (CEST), Race ESign users may experience HTTP 500 errors on the Public API and intermittent instabilities on the RACE ESign applications.
We are currently investigating the root cause, and will provide an update as soon as we have more information.
We apologise for the inconvenience.
Posted Jul 05, 2026 - 04:24 BST
Update
Since 04:24 (CEST), RACE ESign users may experience HTTP 500 errors on the Public API and intermittent instabilities on the RACE ESign application.
We are currently investigating the root cause, and we will provide an update as soon as we have more information.
We apologise for the inconvenience.
Posted Jul 05, 2026 - 04:12 BST
Investigating
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.