YouSign- V2 & V3 - Access to products v2 & v3 unavailable

Incident Report for Ciptex

Resolved

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Posted Dec 02, 2025 - 11:05 GMT

Update

All applications (including API) are currently unavailable since 11:32 CET. YouSign engineers are actively working on the issue.

We will keep you updated as soon as we have any further information.

Posted Dec 02, 2025 - 10:49 GMT

Investigating

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Posted Dec 02, 2025 - 10:41 GMT

This incident affected: Race Engage (Race ESign).