The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom is operating normally.
Posted Aug 18, 2026 - 17:06 BST
Update
We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability.
We will provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 18, 2026 - 15:20 BST
Monitoring
We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability.
We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 18, 2026 - 13:39 BST
Update
Our customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in the United Kingdom.
The Twilio team is actively investigating this issue, and we will provide another update in 2 hours, or as soon as more information becomes available.
Posted Aug 18, 2026 - 12:39 BST
Update
Our customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in the United Kingdom.
The Twilio team is actively investigating this issue, and we will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 18, 2026 - 11:21 BST
Investigating
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Posted Aug 18, 2026 - 11:20 BST
This incident affected: Twilio (Twilio SMS, Europe).