Segment - Degraded performance in Audiences and Journeys UI

Incident Report for Ciptex

Resolved

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Posted Mar 10, 2026 - 03:03 GMT

Update

We are continuing to work on a fix for this issue.

Posted Mar 09, 2026 - 20:24 GMT

Identified

Segment users may experience slow loading and intermittent UI errors on Audiences and Journeys pages. The team has identified the root cause of the issue and is working now to mitigate the issue.

Posted Mar 09, 2026 - 20:23 GMT

Investigating

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Posted Mar 09, 2026 - 14:41 GMT

This incident affected: Legacy (Twilio Segment).