Elevated HTTP 500 Errors for Flex and TaskRouter Voice Channels

Incident Report for Ciptex

Resolved

This incident has been resolved.

Posted Sep 30, 2024 - 19:30 BST

Investigating

Twilio is currently investigating an elevated rate of HTTP 500 errors for voice channels in Flex and TaskRouter. Their engineers are working on the issue, and will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 30, 2024 - 19:00 BST

This incident affected: Twilio (Twilio TaskRouter, Twilio Flex Application Platform).