High Packet Loss on Inbound Calls to Spain Phone Numbers
Incident Report for Ciptex
Resolved
The issue affecting inbound calls to Twilio Spain phone numbers has been resolved, and the service is functioning normally at this time.
Posted Apr 25, 2024 - 22:50 BST
Monitoring
Twilio have started seeing recovery for inbound calls to Twilio Spain phone numbers. Twilio will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 25, 2024 - 21:21 BST
Investigating
Twilio is observing high packet loss on inbound calls to Spain Phone numbers. They are currently working with their carrier partner to resolve the issue and expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 25, 2024 - 17:54 BST
This incident affected: Twilio (Twilio Voice, Europe).