The incident has been resolved and voice calls from network subscribers to Twilio Phone Numbers are operating normally.
Posted Mar 19, 2026 - 16:53 GMT
Monitoring
Twilio have observed a recovery in voice calls from network subscribers in multiple countries to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 19, 2026 - 16:04 GMT
Update
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in France, Norway, Italy, Indonesia, and Denmark. The Twilio team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 19, 2026 - 13:38 GMT
Investigating
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.