Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Posted Sep 29, 2026 - 04:42 BST
Update
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom and are monitoring service stability.
We will provide another update in 8 hours or as soon as more information becomes available.
Posted Sep 28, 2026 - 23:53 BST
Monitoring
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom and are monitoring service stability.
We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 28, 2026 - 23:27 BST
Update
Our customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom.
Our team is actively investigating this issue, and we will provide another update in 8 hours or as soon as more information becomes available.
Posted Sep 28, 2026 - 20:59 BST
Update
Our customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom.
Our team is actively investigating this issue, and we will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 28, 2026 - 15:15 BST
Update
Our customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom.
Our team is actively investigating this issue, and we will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 28, 2026 - 13:24 BST
Update
Our customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom.
Our team is actively investigating this issue, and we will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 28, 2026 - 11:48 BST
Investigating
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Posted Sep 28, 2026 - 11:46 BST
This incident affected: Twilio (Twilio Voice, Europe).