Twilio - Degradation on Voice calls

Incident Report for Ciptex

Resolved

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Posted Jun 10, 2026 - 05:26 BST

Monitoring

Twilio are currently monitoring possible issues affecting voice calls. Customers could experience degradation during that time.Twilio will continue to monitor for system stability. We will provide another update ins 2 hours or soon as more information becomes available.

Posted Jun 10, 2026 - 04:46 BST

Investigating

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Posted Jun 10, 2026 - 04:39 BST

This incident affected: Twilio (Twilio Recordings).