Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Posted Aug 14, 2026 - 16:18 BST
Update
Twilio have observed a recovery in voice calls from Twilio Phone Numbers to Sky network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Aug 14, 2026 - 14:23 BST
Update
We are continuing to monitor for any further issues.
Posted Aug 14, 2026 - 13:29 BST
Monitoring
Twilio have observed a recovery in voice calls from Twilio Phone Numbers to Sky network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 14, 2026 - 05:39 BST
Update
Twilio customers may be experiencing voice call failures from twilio phone numbers to Sky network subscribers in the United Kingdom.Twilio team is currently investigating this issue. We will provide another update as soon as more information becomes available.
Posted Aug 13, 2026 - 23:44 BST
Investigating
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Posted Aug 13, 2026 - 23:40 BST
This incident affected: Twilio (Twilio Voice, Europe).