Twilio - Subset of Customers Unable To Access Flex Insights Historical Reports
Incident Report for Ciptex
Resolved
This incident has been resolved.
Posted Oct 02, 2024 - 16:10 BST
Monitoring
401 errors accessing Flex Insights historical reports for a subset of customers is now operating normally. Twilio will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Oct 02, 2024 - 15:27 BST
Update
Twilio are continuing to investigate this issue.We expect to provide another update as soon as more information becomes available.
Posted Oct 02, 2024 - 06:00 BST
Update
Twilio continues to investigate 401 errors accessing Flex Insights historical reports for a subset of customers. They expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 01, 2024 - 18:58 BST
Investigating
Twilio are investigating 401 errors accessing Flex Insights historical reports for a subset of customers. We expect to provide another update as soon as more information becomes available.
Posted Oct 01, 2024 - 15:49 BST
This incident affected: Twilio (Twilio Flex Insights).