Twilio - Whatsapp conversations outbound delays

Incident Report for Ciptex

Resolved

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Posted May 19, 2026 - 06:47 BST

Update

Twilio are currently observing a spike in Whatsapp conversations outbound messages delay. They will continue to monitoring the service to ensure a full recovery. We will provide another updatr as soon as more information becomes available.

Posted May 19, 2026 - 06:20 BST

Investigating

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Posted May 19, 2026 - 06:11 BST

This incident affected: Twilio (Twilio Conversations).