Inbound Call Failure To A Subset of Spain Numbers

Incident Report for Ciptex

Resolved

The issue affecting inbound calls to a subset of Twilio Spain phone numbers has been resolved, and the service is functioning normally at this time.
Posted Feb 06, 2024 - 18:45 GMT

Monitoring

Twilio have started seeing recovery for inbound calls to Twilio Spain phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 06, 2024 - 15:49 GMT

Investigating

Twilio is observing call failures to a subset of Twilio Spain phone numbers. They are currently working with their carrier partner to resolve the issue and expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 06, 2024 - 14:55 GMT
This incident affected: Twilio (Twilio Voice, Europe).