The incident has been resolved and SMS delivery receipts from Twilio to H3G network subscribers in the United Kingdom is operating normally.
Posted Sep 02, 2026 - 09:00 BST
Update
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to H3G network subscribers in the United Kingdom. Twilio team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 01, 2026 - 17:29 BST
Identified
Our customers may be experiencing SMS delivery delays from Twilio to H3G network subscribers in the United Kingdom.
The cause has been identified, and we are working to resolve the issue.
We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 01, 2026 - 14:17 BST
This incident affected: Twilio (Twilio SMS, Europe).