Following comprehensive monitoring, Intermittent call/message orchestration has been resolved, and Flex is operating normally at this time.
Posted Nov 28, 2025 - 12:29 GMT
Monitoring
Flex is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Nov 28, 2025 - 12:16 GMT
Update
Twilio engineers are investigating intermittent call/message orchestration with Flex. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 28, 2025 - 11:28 GMT
Investigating
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Posted Nov 28, 2025 - 11:26 GMT
This incident affected: Twilio (Twilio Flex Application Platform).