Twilio - Increase in 502 HTTP Responses for REST API and Console

Incident Report for Ciptex

Resolved

The issue with 502 Errors appearing when accessing Console or making REST API Calls has been resolved and is operating normally at this time.
Posted Sep 02, 2026 - 09:00 BST

Update

Twilio engineers have identified and issue where Customers may experience 502 Errors when accesing Console or making REST API Calls and are investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 01, 2026 - 17:53 BST

Investigating

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Posted Sep 01, 2026 - 17:51 BST
This incident affected: Twilio (Twilio REST API).
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